ABOUT US

From the warehouse floor to enterprise scale — this is our story.

Powerful logistics software that’s spectacularly smart + deliberately simple.

Man working at a desk with computer monitors in a warehouse aisle filled with cardboard boxes on shelves.
Five people standing with arms crossed in a warehouse with shelves stacked with canned beverages behind them.
Forklift operated by a worker moving near tall stacks of large cardboard boxes on warehouse shelves.
Group of seven people wearing black CartonCloud polo shirts, smiling outdoors in a garden setting.
Man in an orange safety vest speaking and holding a scanner in a warehouse stacked with cardboard boxes labeled Business & Pleasure Co.
Three Cartoncloud warehouse workers, two men in orange safety vests and one woman holding a laptop, reviewing information inside a storage area with stacked boxes.
Worker in a high-visibility vest labeled 'Macknsons' walking through a warehouse aisle with shelves and stacked boxes.

Our founder's story

Built inside an Australian 3PL to fix real operational problems — now trusted by over 600 logistics teams worldwide.

Our vision.
Our mission.

Between route planning, driver comms and customer updates, you’ve got enough plates spinning without the tech slowing you down. CartonCloud’s purpose-built TMS keeps every run, route and receipt right where you need it, in one simple platform.

Our History

2012

Built to solve a real problem
CartonCloud begins life as an in-house system for a chilled freight 3PL. A working mobile app is developed from day one to support live warehouse and transport operations.

2013

Mobile-first workflows take shape
A native Android app is released, and early workflows are enhanced with automation to reduce manual handling and data entry.

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2014

Invoicing, automated
Automated invoicing is introduced, including a built-in Xero integration — removing hours of manual billing work.

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2015

A company takes shape
Development ramps up to support broader use. CartonCloud officially begins its journey as a product company, with a team of two based on the Gold Coast.

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2016

Early momentum
One year on, the team grows to six and the customer base continues to expand.

2017

Backed for growth
CartonCloud raises its first $1M in funding. By September, the platform supports 65 customers and continues to mature.

2018

Scaling steadily
With a team of 14 and growing demand, CartonCloud raises a second $1M and reaches 110 customers.

2020

Adapting through uncertainty
As the global pandemic unfolds, CartonCloud moves fully remote. The team of 22 continues supporting customers through a period of unprecedented disruption.

2021

Supporting logistics through change
E-commerce surges, supply chains are tested, and logistics teams face new pressures. CartonCloud’s remote team of 40 supports over 265 customers across Australia and New Zealand.

2021

Significant investment
In December, CartonCloud raises $12M in funding, with the customer base growing to 343 companies.

2022

Expanding globally
Driven by international demand, CartonCloud expands into North America, establishing a regional headquarters in Canada.

2023

Growing teams and capabilities
The global team reaches 60, supporting 465 customers. Significant mobile app improvements are released, including enhanced task picking, pallet handling, and serial tracking.

2024

Enterprise-ready tools introduced
Warehouse Premium launches, alongside Pick to Tote workflows for e-commerce, self-managed integrations, enterprise SSO, white labelling, and other core platform enhancements.

2025

Built for what’s next
CartonCloud launches its full e-commerce suite and delivers major WMS and TMS enhancements. Today, over 600 logistics companies worldwide rely on CartonCloud, supported by a global team of 65.

MEET OUR

Leadership Team

At the heart of our success is a team of dedicated, forward-thinking leaders committed to driving innovation, fostering collaboration, and delivering exceptional value.

Shaun Hagen

Chief Executive Officer

Vincent Fletcher

Co-Founder & Chief Product Officer

Kenji Kimura

Chief Technology Officer

Sarah Smith

Chief Strategy Officer

Scott Murray

VP of Operations

Daniel McDermott

Senior Director of Marketing

Rebecca McDonald

Director of People and Culture

What We Stand For

We obsess over customer value

Everything starts with the customer’s reality. We listen closely, work backwards from real problems, and earn trust by delivering outcomes that actually matter on the ground — not just features on a roadmap.

We innovate to make things simpler

Logistics will always be complex. Our job is to make it feel manageable. We look for smart ways to remove steps, reduce effort, and help teams do more with less — without cutting corners.

Connected, not closed

Modern logistics doesn’t live in one system. We build secure integrations and APIs that connect CartonCloud into the wider technology stack, without locking customers into rigid structures.

We trust data, not assumptions

Good decisions come from evidence, not guesswork. We seek real data — even when it’s hard to get — so we can focus on what actually moves the needle for our customers and our business.

Powerful, without the complexity

We believe serious capability shouldn’t come with unnecessary friction. CartonCloud is designed to handle complex operations while staying intuitive, fast to adopt, and practical for everyday use.

We work better together

CartonCloud is built by people with different backgrounds, perspectives, and experiences — and that diversity makes the product stronger. We challenge each other respectfully, learn constantly, and improve by collaborating.

CAREERS

Want to work with us?

Explore current position vacancies at CartonCloud in our Careers Portal.

View CartonCloud Careers

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