PLATFORM | TMS: REAL-TIME DELIVERY NOTIFICATIONS
Real-time Delivery Notifications
Update your customers and team automatically with delivery progress, and instant POD confirmation.
Delivery visibility they’ll love
Real-time alerts to reduce admin, boost confidence, and improve your delivery experience.
CartonCloud’s real-time notifications keep everyone informed — reducing calls to your office, cutting down follow-ups, and giving customers a delivery experience they can rely on.
Instant “delivery completed” notifications.
ePOD uploaded + shared in real time.
Fewer admin requests and customer support calls.
Clear, proactive communication — without extra work.
CARTONCLOUD
Live updates from the road — straight to your customers
Get full visibility from pickup to delivery with automated notifications triggered as soon as a driver updates a job. Give customers and internal teams the visibility they need without waiting, chasing, or refreshing inboxes.
Automated Consignment Updates:
Allocate to drivers + alert customers with real-time updates, as soon as jobs are created in the system.
Custom reporting:
Build reports and use your data the way you want with configurable triggers and custom exports.
Deliver better customer service:
With CartonCloud’s automated reporting, real-time visibility + customer portal log in, you can deliver more, without the headcount.
Automated Invoicing:
Reduce admin overheads by 80% with automated fuel levy, rates, and invoicing that plugs directly into your accounting software.
Want the full picture?
Take a closer look at the tools that’ll keep your operations humming.
Make deliveries +
drop-offs smoother than ever
PLATFORM
Simple for drivers, seamless for your office
Made for real-world delivery workflows
Notifications are triggered by your drivers’ natural workflow — marking a job as onboard, en route, or delivered.
Fast to learn, easy to trust
Drivers update jobs in seconds, and the system does the rest.
Scales effortlessly
Whether you're running 20 deliveries a day or 2,000, your notifications stay accurate, automated and reliable.
PLATFORM
Deliver an experience that sets you apart
Scalable customisation
Control what updates are sent, when, and to whom—with branded templates.
Traceable from first scan to final drop
Each update is backed by real driver activity and scan data, creating a reliable trail customers and internal teams can trust.
Service they can rely on
Reduce support queries, boost NPS, and set expectations upfront with proactive communication.
WMS Solution
Keep customers happy while streamlining your warehouse and transport operations from one simple platform.
TMS Solution
See every moving part in one place with real-time visibility, smarter workflows and tools your team will master in minutes.
Too many demands, not enough time?
Frequently Asked Questions
Real-time notifications are fully integrated with route planning, barcode scanning, ePOD, reporting, and billing — ensuring one connected delivery workflow.
Yes. Notifications can be configured per customer, site, or workflow — making them ideal for complex 3PL or multi-location transport operations.
For most operations, yes. Automated notifications remove the need for manual calls, emails, and status checks.
Notifications are sent in real time, as soon as a driver updates the job status in the app.
Yes. Clear, proactive updates reduce uncertainty, missed deliveries, and frustration — leading to higher trust and stronger customer satisfaction.
Yes. Notifications are powered by updates from the CartonCloud mobile driver app on iOS and Android devices.
Yes. You can customise notification templates with your branding to deliver a consistent, professional customer experience.
By proactively sharing delivery progress and completion updates, notifications reduce inbound calls, manual follow-ups, and customer status requests.
Yes. CartonCloud’s notification engine is built to scale — whether you’re running tens or thousands of deliveries per day — without performance or accuracy issues.
Yes. Customers can log into the portal to view live delivery status, PODs, and historical delivery records alongside automated notifications.
Yes. CartonCloud allows you to customise which updates are sent, who receives them, and how they’re presented — including branded templates.
No. Notifications are driven by actual driver activity and job status changes, not estimated arrival times — ensuring accuracy and reliability.
Yes. Every update is backed by real driver activity and scan data, creating a traceable record that supports accountability and dispute resolution.
Yes. Delivery completion notifications align with automated billing workflows, triggering accurate invoicing based on completed jobs and captured PODs.
No. Drivers simply update job status as part of their normal workflow. Notifications run automatically in the background.
Yes. Notifications can be configured for customers, dispatchers, operations teams, and other internal stakeholders to keep everyone aligned.
Real-time delivery notifications automatically update customers and internal teams as delivery jobs progress — from allocation to completion — based on real driver actions in the TMS.
Notifications are triggered by driver workflow events, such as job allocation, onboard status, delivery completion, and POD capture — not manual updates or estimates.
Yes. Customers receive automated updates without needing to call your office or chase drivers, reducing inbound support requests and improving service confidence.
Yes. Once a delivery is completed, the electronic Proof of Delivery (ePOD) — including signature, photos, timestamps and notes — can be shared instantly via notifications.