"Serial number scanning on despatch has saved our business countess hours of time.Ability to add photos to SO’s and PO’s is great for being able to show proof to clients and we don’t have to store documents in a filing cabinet for years.Our integration with IXO and Machship has saved us multiple hours per day. The automation process of creating wave picks and sending all the data directly to Machship and then receiving tracking data back into CC and having labels printed.Customer service response time has dramatically improved."

"It's so easy to pick up quickly and start using [CartonCloud}. Your knowledge base just is an added free bonus that allows you to just type in what you're struggling with and then read the articles and watch the videos. I do like the fact that you guys are constantly innovating and listening and making changes to your system to improve it for your customers. I definitely would recommend you guys — anybody looking for a system that's very easy to use and is employee friendly.

"Excellent customer service, very user friendly. My favorite feature is just being able to hit that question mark and then being able to find the answer. Great tutorials or training."

"I met with Jenna and Jake. They were great. [They] really helped us set up the system, gave us a really in depth knowledge of how it all works. You've got the help button and everything within the system. We were able to figure things out relatively quickly. So we implemented within 3 months and  we've grown 500-600% since. CartonCloud] was a major factor of that growth. It gave our obviously our customers access to portals. It gave us extreme traceability."

“CartonCloud is amazing. I learnt the system inside out in just 2 days — I’d been using [another system] for over 3 years and I’m still trying to figure it out!”

"Frequency of new features & knowledge base“Constant innovation with frequent new features backed by a strong, practical knowledge base that actually helps our team every day.”Service desk & customer support responsiveness“The support team is responsive, proactive, and genuinely committed to helping — issues are resolved quickly and professionally.”Ability to handle high order volumes“The system comfortably handles high volumes and peak-period pressures without missing a beat.”Great and customised workflows“The ability to tailor workflows to our business has been a game changer — flexible, efficient, and built around how we actually operate.”Mobile app & scanning capability“The mobile app and scanning capability are outstanding — fast, reliable, and perfect for warehouse environments.”Intuitive & easy to use system“Intuitive, user-friendly, and easy for teams to adopt — it just makes sense from day one.”Integration team & capability“The integration team is excellent — knowledgeable, solution-focused, and seamless to work with.”Makes our business operate easily“This platform genuinely makes running our business easier, more controlled, and more efficient.”

"What stands out is how customer feedback is used in conjunction with a clear product direction.The platform evolves constantly, and almost every release includes something we actually use."

"Using CartonCloud has streamlined our operations end to end. Automated integrations and API connections save hours of manual work, while real-time order photos provide accurate records without added admin. The time and cost savings have enabled us to scale efficiently and invest more energy into delivering better service."

"CartonCloud’s flexibility and deep understanding of the complexities within a 3PL environment have been invaluable to our operation. We genuinely appreciate how the platform evolves through continuous improvement, driven by real‑time feedback from users like us. It’s this commitment to innovation and partnership that makes CartonCloud such an integral part of our success."

"We love how flexible CartonCloud is and how well it grows with our business. The support and development team are amazing to work with and truly invested in our success."

"Our business has tripled in size in the last 3 years, despatching thousands of units each day to our Store Network, Online shoppers and Wholesale Customers. During that time CartonCloud has been a great partner, helping us develop faster ways to pick and pack high volume fashion runs. Our warehouse team love the mobile app which is so easy to use picking or packing stock or moving stock around locations. We are able to train our new or temp staff to use the app with around 10 minutes training and our picking accuracy is near 100%. Vincent is a bloody good bugger"