Make smarter deliveries – from depot to doorstep

"APF have been using CartonCloud for a decade, and over that time we are always impressed with how often updated, improvements, and features are added to the software. CartonCloud is agile and grows with our business as we need. APF is exceedingly agile and customer focussed. Our clients are always looking for solutions to complex problems, and CartonCloud works seamlessly with us to provide solutions to even the most complex workflows. APF provides a boutique service experience to clients, and one of the important parts of that is accurate and detailed proof of deliveries and receives. CartonCloud provides APF the ability to record video, and up to 100 photos per drop, which allows us to show great detail of what we receive and deliver. This enables our clients to have a high level of detail in real time, in which they can add value to their customers. APF pushes CartonCloud to do a wide range of processes that are not traditionally within its offerings, but CartonCloud is always able to provide a customised workflow and processes to please all our clients. CartonCloud are reactive, and solutions oriented and that is what helps separate APF from other providers.CartonCloud’s brilliance is in its simplistic elegance. An easy-to-use app, with a minimalistic user experience hides the true power and capabilities of the system to most. It’s not until you understand its capabilities that you really appreciate how amazing CartonCloud is."

“Great service & support - When we joined CartonCloud - we got one-on-one training. I have also used the online support & the replies are very fast. The system itself is in my opinion user friendly and easy to use.”

“Amazing system to use making it very easy to navigate around as a worker in the office or as a driver/ warehouse worker. Great team to deal with, if we do have any problems or areas we need training on the team are extremely accommodating making sure we get all the correct information. Jamie from the implementation team helped us since day 1 and still carries on doing so, very passionate and knowledgeable about Carton Cloud. Definitely recommend CartonCloud, very happy with all areas.”

“CartonCloud is amazing. I learnt the system inside out in just 2 days — I’d been using [another system] for over 3 years and I’m still trying to figure it out!”

“CartonCloud is a very user friendly system. Right from the get-go Jamie was fantastic at identifying our needs in order to implement the best processes for our business. Jamie would always follow up on our progress, but at the same time let us travel at our own pace. The time-saving benefits of CartonCloud will be well worth it.”

"Frequency of new features & knowledge base“Constant innovation with frequent new features backed by a strong, practical knowledge base that actually helps our team every day.”Service desk & customer support responsiveness“The support team is responsive, proactive, and genuinely committed to helping — issues are resolved quickly and professionally.”Ability to handle high order volumes“The system comfortably handles high volumes and peak-period pressures without missing a beat.”Great and customised workflows“The ability to tailor workflows to our business has been a game changer — flexible, efficient, and built around how we actually operate.”Mobile app & scanning capability“The mobile app and scanning capability are outstanding — fast, reliable, and perfect for warehouse environments.”Intuitive & easy to use system“Intuitive, user-friendly, and easy for teams to adopt — it just makes sense from day one.”Integration team & capability“The integration team is excellent — knowledgeable, solution-focused, and seamless to work with.”Makes our business operate easily“This platform genuinely makes running our business easier, more controlled, and more efficient.”

"Using CartonCloud has streamlined our operations end to end. Automated integrations and API connections save hours of manual work, while real-time order photos provide accurate records without added admin. The time and cost savings have enabled us to scale efficiently and invest more energy into delivering better service."

"We like stable change, and CartonCloud helps us transition smoothly without disruption."

"My name is Nathan Hall, and I have been managing warehouses and complex, fast moving supply chain solutions for over 30 years. I have been working with Carton Cloud since 2019, and I have found them to be the most flexible and adaptive IT solution I have worked with. In the background Carton Cloud are always innovating and releasing new products, even to the point whereas a customer it is hard to keep up and find where it adds value.  Often, we run into complex problems, then we ask Carton Cloud to collaborate with us and the customer as well. They are swiftly available, understand their system and the best solution and pathway to move forward. Sometimes this is in the system already, and on occasions customer solutions can be built in a timely manner and I am very happy to put Carton Cloud representatives in front of our customers anytime.  We have worked with some of the largest retail customers in their hour of need and high levels of urgency, Carton Cloud was on the spot and helpful to get integrations up and running quickly. The integrations have been seamless and cater for up to 5-600 orders per day without any hiccups.  In my experience, the limitations of IT systems are the willingness to utilise as much of the system as possible, as it seems insurmountable and you forgot to drive issues, tasks back into the system. Most of the time, we jump in the deep end with customers and make it work, waste time and much stress, then try to reinvent the wheel, then you take a breathe, and realise Carton Cloud actually does it all, you just have not considered the right path or functionality.  Carton cloud is extremely intuitive to use, adaptable to most mobile devices and its biggest strength is they keep it simple. The screens have just what you need, not superfluous information and options slowing users down. This makes it very easy to train users and you can do this by Carotn cloud links, instructions, videos to suit most stye of learners.  My favourite service from Carton Cloud is the annual health check, at times I need more than this. The health check is time to sit with a Carton Cloud specialist and review my business, based off the way we use the system, the usage metrics, performance data and it highlights where we should be focusing our energy. It makes you frustrated, upset and cant believe how you got here. Then the amazing Tony, then talks me back off the ledge and we develop a simple step by step plan and he helps me keep on track to become efficient and use more of the system.  The TMS is extremely flexible, easy to use and develop routes to streamline delivery runs so drivers can complete a POD, then CC takes you to the next delivery.  Grouping and building consignments is easy to manage, accessing delivery runs on devices live for all stakeholders. In addition customers and our team can access POD’s themselves straight out of CC, so no more phone calls or emails chasing copies of POD’s."

"We’ve been using CartonCloud for eight years now, and it’s grown seamlessly alongside our business. I love that they’re constantly making advancements, but the system always feels familiar, you’re never relearning how to use it.I’ve said this many times, but we genuinely would not be who we are without CartonCloud. We simply could not exist as a business without it. It’s everything in our world, the brain of our business, and I’ve never seen another system like it that would compare.And the owner will not leave you alone to run tests for him."

"CartonCloud has been a game changer for our business. The platform has helped automate our operations, improve visibility, and scale efficiently. The TMS charging engine has fully automated our consignment charge calculations and invoice generation unlike any other system we looked at and the support team consistently goes above and beyond whenever we need assistance."