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PLATFORM | WMS: ORDER PROCESSING

Order Processing that flows, from pick to dispatch

Streamline every step of your warehouse order processing with real-time accuracy, guided picking workflows, and seamless dispatch tools in CartonCloud’s powerful WMS — built for scaling warehouses.

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Warehouse management system screen displaying form to add a new sale order with fields for reference number, delivery address, options to pick up from warehouse, add new delivery address, attach invoice, and a notice about order packing after cut-off time.
Person packing an item into a cardboard box on a cluttered worktable in a warehouse with shelves and boxes in the background.

Your fulfillment engine—working behind the scenes

Automate order intake, eliminate bottlenecks and keep every workflow flowing. CartonCloud streamlines order processing from the moment orders land to the second they’re dispatched — so your team can handle more volume with fewer steps, fewer errors, and zero chaos in the office or the aisles.

Automated order intake from e-commerce, ERP, EDI or client portals

High volume picking with batch, wave + pick-to-tote workflows

Manage expiry dates + stock requirements with configurable picking logic

Allocate picks, replenishment tasks + priority jobs

Mobile-first workflows for real-time accuracy

Replenishment that stays ahead of demand

Reduce admin + missed orders with automated backordering that splits, holds or releases lines based on real-time stock availability

CARTONCLOUD

Keep orders flowing from intake to dispatch

Turn complex fulfilment into smooth, optimised operations — helping your team move faster, avoid bottlenecks and keep orders racing to dispatch.

Automated Order Intake:

Pull orders from e-commerce, ERP, EDI or your client portal instantly — eliminating manual entry and letting your team focus on fulfilment, not admin.

Optimise your pack station:

Record weight and dims with ease, harnessing scan-to-pack workflows to ensure every order is packed correctly before dispatch.

Carrier & Label Auto-Selection:

Save time at dispatch with automatic carrier assignment and instant label generation based on rates, rules, and destinations.

Live Order Queue Visibility:

See every order, status, and priority in one real-time queue — giving supervisors total clarity over workloads, bottlenecks, and progress.

Stock Selection + Custom Picking Logic:

Apply expiry rules, client-specific handling, priorities and tailored logic — ensuring every warehouse order is picked accurately and meets service requirements.

Paperless Pick, Pack & Dispatch:

Print labels, build consignments, and push orders straight to your TMS — speeding up delivery and giving clients real-time tracking.

Want the full picture?

Take a closer look at the tools that’ll keep your operations humming. 

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Never compromise on quality

PLATFORM

Fulfillment workflows that scale with you

Unlimited orders:

Process as many orders as you need — no caps or slowdowns holding you back during peak periods.

Wave & batch picking:

Group orders intelligently to reduce travel time and speed up order picking.

Smart allocation rules:

Automatically apply FIFO, FEFO, batch and client‑specific handling rules.

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Person operating a red pallet jack in a warehouse with stacked boxes and metal racks.

PLATFORM

Faster picking, packing + dispatch

Mobile pick + pack:

Guide your team through scanning, verifying, and packing with step-by-step mobile workflows that cut errors and keep work moving.

Pick‑to‑tote + pack station tools:

Optimised flows for high-SKU and high-volume fulfilment, reducing bench congestion and streamlining pack accuracy.

Real-time order visibility:

Track status from import to dispatch across every client, site or workflow.

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WMS Solution

Keep customers happy while streamlining your warehouse and transport operations from one simple platform.

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TMS Solution

See every moving part in one place with real-time visibility, smarter workflows and tools your team will master in minutes. 

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Customer Testimonials

"It now results in a cost saving for the customer as they're able to do the primary admin themselves"

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"It's amazing software that make the life easier and improve our business. To have free Saturday and Sunday, to do whatever you want to do with the family. It's just priceless."

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“The importing of the products is so easy. It's just boom and that's in there, like within seconds. We had two warehouses and I needed to go live in our Christchurch one and I did that all by myself without any help. That's just how easy it was.”

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“The app was very beneficial to the whole process here in terms of putting things away, putting pallets away in their locations, all the way from picking orders to moving items on those orders or wave picking as well”

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"I'm Chloe Fisher, and I'm the director of Sendable. So Sendable is a third-party logistics provider, and we're Australia's first social enterprise 3PL. So we offer pick-pack services to both e-commerce and bulk commodities clients with the hopes of going national."

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“CartonCloud is just amazing. It provided a reduction of 50% in our admin costs the ability for customers to be able to search their own ePOD’s and find out where their freight. It just saves time and money.”

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"They can just go online and do all that stuff. So that minimises our administration of that system, saves them time, saves us time."

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"I don't spend any time thinking about my transport or warehouse management system, it means a lot. It's very rewarding."

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"I would say, no doubt, CartonCloud is the absolute best system. Being able to finish like a normal person at 5:00, we've done all the allocating, we've printed all of the paperwork for the next day."

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"We're saving between 40 and 60 hours a week on admin, but we're doing 30 to 50% more work."

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“There are so many things a system can provide you that you think was possible! That was a crucial part in identifying what we could be doing differently we could be doing better — and letting go of the things that we may not have been doing as productively. Having CartonCloud come on board has been one of the best moves that I could have made, and I don't think we would have won as much business as what we do.”

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"Once I talked to Vincent and his team, the support was here in Australia, they were easy to contact. It was just an easy decision for us. We’re in a position now where we’re able to look at different freight routes now."

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"I’ve built a really good relationship with CartonCloud, they really helped us out to establish our warehouse to be that number one warehouse we’ve always wanted it to be, give it a go it’s the best thing you’ll do."

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"My experience with CartonCloud is it's a very affordable solution for small business owners. The benefit of CartonCloud is it has the transport system that works with the warehouse system."

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“Our QLD depot has almost doubled in size. The business as a whole grew 47% last year. We're expanding our footprint, we're expanding our square meters, we're expanding our fleet, expanding into those regional areas”

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"Having a product like CartonCloud actually allows us to deploy our fulfilment product faster across these markets "

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"CartonCloud is amazing! I would absolutely recommend CartonCloud to anybody looking for a 3pl or WMS system. I really believe in CartonCloud and they have been so helpful for us as we grow our business"

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“It's very intuitive and user friendly and it makes our jobs a breeze, and I think it would make anyone's job a breeze as well”

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"Really exciting for us. There's no limits to the orders we can do. We know that we can handle large volume. CartonCloud's been really key to that success."

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‍“We’ve actually grown our business in volume over the last three years, but we haven’t had to employ any extra staff. We have made use of what the system offers to us, and in consultation with CartonCloud support teams, we’ve been able to enhance our system.” — Kevin Forte, General Manager Operations, AustraCold

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“We’ve had a reduction of 4 full time equivalents in terms of head count, its reduced our overhead by as much as 20 percent and massively improved our accuracy, its been a massive win for us.”

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"The customer simply emails the spreadsheet of what needs to be picked, and it's automatically sent through to CartonCloud, which enables our members to use their iPad's to pick the orders effectively using technology and no paperwork."

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“To take the information out of our current system across was actually a simple process. If you can use a website you can use CartonCloud, it's that easy to use."

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"When we started on CartonCloud we found that it automatically calculates as you go, which greatly improved our productivity in our invoicing segment"

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Too many demands,
 not enough time?

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Frequently
Asked Questions

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Yes. The platform is designed to support multi-client 3PL environments as well as in-house distribution teams, with configurable rules for each operation.

Platform: WMS Order Processing

Most customers are live in days, not months. With guided onboarding and intuitive workflows, teams can start processing orders quickly.

Platform: WMS Order Processing

Yes. Order status updates are visible in real time via dashboards and optional customer portals — reducing follow-up calls and improving confidence.

Platform: WMS Order Processing

Yes. There are no hard order caps. Teams can add users, increase volume, and activate advanced workflows without replatforming or performance degradation.

Platform: WMS Order Processing

Replenishment tasks are triggered automatically when pick faces run low, ensuring pickers aren’t blocked and orders keep flowing.

Platform: WMS Order Processing

Yes. CartonCloud supports B2B wholesale, bulk orders, and small-parcel e-commerce fulfilment simultaneously, all within the same order processing engine.

Platform: WMS Order Processing

Yes. Carrier selection and label generation are automated using your rules and rates, with orders flowing directly into CartonCloud’s TMS for dispatch and delivery tracking.

Platform: WMS Order Processing

Yes. CartonCloud’s mobile workflows guide pickers and packers step by step, allowing teams to pick, verify, pack, and dispatch orders without returning to a workstation.

Platform: WMS Order Processing

Every pick is validated using barcode scanning, location checks, and item verification — reducing mispicks, rework, and customer complaints.

Platform: WMS Order Processing

Absolutely. You can apply FIFO, FEFO, batch, expiry, and client-specific handling rules, ensuring every order meets service, compliance, and freshness requirements.

Platform: WMS Order Processing

Yes. Orders can be pulled automatically from e-commerce platforms, ERPs, EDI connections, or client portals, eliminating manual entry and reducing errors.

Platform: WMS Order Processing

Live order queues, priority rules, and real-time status tracking ensure supervisors always know what’s pending, in progress, or blocked — reducing missed orders and last-minute firefighting.

Platform: WMS Order Processing

Yes. CartonCloud automatically manages backorders and split shipments, allowing you to ship available items immediately while holding or releasing remaining lines when stock arrives — without manual intervention.

Platform: WMS Order Processing

Yes. CartonCloud is built for high-volume operations, supporting wave picking, batch picking, Pick-to-Tote, and optimised pack station workflows to keep orders moving even during peak periods.

Platform: WMS Order Processing

Warehouse order processing software manages the full lifecycle of an order — from intake and allocation to picking, packing, dispatch, and delivery. CartonCloud’s WMS automates each step so orders flow smoothly with fewer errors and less manual effort.

Platform: WMS Order Processing

CartonCloud removes bottlenecks with automated order intake, intelligent allocation, mobile-first picking workflows, and real-time visibility — helping teams process more orders in less time without sacrificing accuracy.

Platform: WMS Order Processing