PLATFORM | TMS: Electronic PROOF OF DELIVERY
Plan with accuracy + deliver with confidence.
Capture electronic signatures, and attach photos and videos, timestamps, and delivery notes on the road — all synced instantly to your TMS with electronic Proof of Deliveries (ePODs).
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End-to-end visibility, all the way to delivery
With CartonCloud’s electronic proof of delivery (ePOD), every delivery is automatically captured, stored, and shared, giving your operation instant visibility and complete confidence.
Whether you’re managing metro multi-drops or complex regional runs, you get the clarity to plan with confidence — and the flexibility to adapt quickly when the day changes shape.
Real-time delivery updates for office + customers.
Accurate, time-stamped signature capture.
Optional barcode scanning for item-level verification.
Add notes, photos, videos + exceptions on the spot.
Digitise client paperwork with photos + PDF attachments.
Reduce admin with instant rate card calculations + invoice sync.
CARTONCLOUD
Your deliveries, digital proof
Capturing ePODs with CartonCloud’s TMS gives you complete transparency — from the moment freight is loaded to final signature capture. Drivers get simple, mobile-ready workflows; office teams get accurate, searchable records; customers get clarity.
Works offline and in the field
Capture PODs in areas with poor reception. Data syncs automatically when reconnected.
Signature capture made simple
Digital signatures are collected on the driver’s device and synced to your TMS instantly.
Barcode scan for traceable accuracy
Scan consignments or individual items at delivery for complete traceability and zero guesswork.
Photo, Video + note capture
Record damaged freight, delivery conditions or special instructions with photos and typed notes.
Automatic cloud storage
Every completed ePOD is saved against the consignment — no admin, no double handling.
Instant searchability
Type in the consignment or reference number and retrieve the exact ePOD in seconds — and let customers access the same PODs through the portal.
Automated Customer Emails
Send PODs to customers instantly with photos, timestamps and attachments.
Operations Dashboard
View real-time data in one, easy-to-see view with configurable reports and status updates.
Customisable POD fields + COD support
Add custom fields or capture Cash on Delivery details to match your exact workflows.
Want the full picture?
Take a closer look at the tools that’ll keep your operations humming.
Built for busy transport operations
PLATFORM
Clear visibility for every consignment
Timestamp + attachments:
Collect digital signatures, timestamped photos, and GPS-verified delivery location.
Live updates to the TMS:
POD details sync instantly to CartonCloud, updating the order status and notifying stakeholders.
Direct access for clients:
Clients can view and download PODs via the customer portal — no need to chase drivers or warehouse staff.
PLATFORM
Less admin, faster invoicing
Easy to use:
Drivers can view runs, record deliveries, and capture PODs with just a few taps.
Instant Documentation + traceability
All POD data is automatically linked to the consignment record.
Quick issue reporting:
Log failed delivery attempts with notes and photos in real time.
WMS Solution
Keep customers happy while streamlining your warehouse and transport operations from one simple platform.
TMS Solution
See every moving part in one place with real-time visibility, smarter workflows and tools your team will master in minutes.
Too many demands, not enough time?
Frequently Asked Questions
An ePOD can include: Digital signature, Delivery timestamp, GPS location, Photos or videos, Delivery notes or exceptions, Barcode scan confirmation (optional), Custom fields or COD details.
Yes. ePOD is fully integrated with route planning, barcode scanning, live tracking, customer notifications, and automated billing — ensuring one connected workflow from depot to doorstep.
Yes. CartonCloud’s ePOD provides a fully paperless delivery workflow, eliminating lost paperwork, manual filing, and end-of-day reconciliation.
Most drivers are comfortable using ePOD within minutes. The app is designed to be intuitive, with minimal taps and clear prompts.
Delivery status updates sync instantly to the operations dashboard, allowing dispatch and customer service teams to see what’s delivered, delayed, or requiring action — without calling drivers.
Yes. CartonCloud’s ePOD is designed for courier, multi-drop, and high-volume environments, with fast workflows that don’t slow drivers down.
Yes. Drivers can record failed deliveries, damages, or issues on the spot with notes and photos — giving office teams immediate visibility and context.
Yes. You can add custom POD fields to capture information specific to your workflows, customers, or compliance needs — including Cash on Delivery (COD) details.
Yes. ePODs are fully searchable by consignment number, reference, customer, or date — making retrieval fast and stress-free.
Yes. All ePODs are automatically saved in the cloud and linked to the consignment record — no filing, scanning, or manual uploads required.
Because ePODs confirm delivery completion in real time, charges are triggered immediately. This enables faster, more accurate invoicing with fewer delays or billing disputes.
Yes. CartonCloud can automatically email PODs to customers upon delivery, including signatures, photos, timestamps, and attachments.
Yes. Customers can view and download PODs directly through their self-service portal — reducing inbound calls and manual admin.
Immediately. As soon as a delivery is completed, the ePOD syncs to CartonCloud and becomes searchable for office teams and customers.
Yes. Drivers can scan consignments or individual items at delivery to confirm exactly what was delivered — strengthening traceability and accuracy.
Yes. Drivers can attach photos or videos to record damaged freight, site conditions, or delivery exceptions — all linked directly to the consignment record.
Yes. Drivers can capture signatures, photos, notes, and delivery details offline. Once the device reconnects, all data syncs automatically to the TMS.
Yes. CartonCloud’s ePOD is captured directly in the iOS and Android driver app, using drivers’ existing smartphones or tablets — no specialist hardware required.
ePOD creates a clear, time-stamped delivery record with signatures, photos, GPS location, and notes. This removes ambiguity, provides defensible proof, and significantly reduces disputes, claims, and follow-up investigations.
Electronic Proof of Delivery (ePOD) replaces paper delivery dockets with digital confirmation captured on a driver’s mobile device. It includes signatures, timestamps, photos, notes, and delivery status — all stored instantly in your TMS.