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PLATFORM | ALL 3PL FEATURES

Unlock 3PL growth with ease

Everything your 3PL needs to run faster, bill accurately, and scale with confidence — without adding operational complexity.

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Invoice details showing customer Sunshine Drink Bottles, draft status, awaiting payment, income $3,090.40, and buttons for adding invoice totals and emailing customer.

CARTONCLOUD

Unlock your 3PL’s potential

One dashboard, complete visibility

Give your team and your clients 24/7 access to jobs, stock levels, invoices, and PODs — so everyone stays informed without emails or follow-ups.

BI Dashboard

Get paid accurately, on time — every time

Automatically convert operational activity into invoices, keeping billing accurate and cash flow predictable as volume grows.

Automated Invoicing

Search for anything

Our powerful search engine lets you look up orders, stock settings, drivers and literally anything.

Search For Anything

Highly configurable workflows

Adapt workflows, rules, and settings to match your customers, services, and pricing — without forcing your business into rigid processes.

Highly Configurable Workflows

Customisable documents

Customise proof of deliveries, run sheets, pick sheets, invoices, and more, to match your data needs, and deliver consistent  branding.

Customised Documents

Secure user groups

Each user can assign a role so they only have access to certain functionality and information.

Secure User Groups

User history tracking

Humans make mistakes so we give you transparency to see who made that mistake to improve skillsets

User Tracking History

Configurable units + measurements

Use custom fields to handle cartons, pallets, kegs, and oversized items the way your operation actually runs.

Configurable units + measurements

Fast recovery (Re-attempt jobs)

Fix failed jobs in seconds — reallocate, retry or cancel without re-entering work, so disruptions don’t ripple through your runs or your day

Re-attempt jobs

On forwarder deliveries

Handle on-forwarder addresses and who-pays-what automatically, so handovers, charges, and deliveries stay accurate when jobs change hands.

On-forwarder Deliveries

Flexible label printing

Print labels the way your warehouse runs. Use dedicated label printers or standard A4, so your team stays fast, accurate, and uninterrupted.

Print Labels

Signature Proof of Delivery

Capture signatures once and automatically overlay them onto delivery documents, so PODs are clear, compliant and ready to share — no manual matching or rework.

Signature Proof of Delivery

Estimated time of arrival

Have drivers automatically send templated textswith their current ETA based on GPS location.

Estimated Time of Arrival

Live cross-docking visibility

See incoming freight as it arrives, scan it on the dock, and assign it straight to outgoing consignments and delivery runs — keeping goods visible, verified and moving without delay.

Live Cross-docking Visibility

One-click customer email

Notify customers instantly when issues occur — send pre-filled emails with photos and details in one click, so problems are clear, documented, and resolved faster

One-click Customer Email

Back date delivery data

Everyone makes mistakes, and we have a simple tool that can undo jobs whilst tracking user history.

Back Date Delivery Data

Delivery Run Visibility

Get driver tracking data into routes, progress, and delivery timing — without constant check-ins.

Delivery Run Visibility

On forwarder deliveries

Maintain visibility on outsourced work, where you allocate consignments to on-forwarders, and keep a track of proof of delivery.

On Forwarder Deliveries

Open data access

All consignment data is easily exportable to excel, giving you total visibility over your data.

Open Data Access

Grouped deliveries + billing

Automatically group jobs from a customer going to the same store, feeds-through to invoicing as a group.

Grouped Deliveries + Billing

Fleet performance visibility

Track usage, activity and delivery data in one place, so you can spot inefficiencies, optimise runs and make smarter fleet decisions.

Fleet Performance Visibility

Margin-safe storage charges

Stop revenue leakages by configuring all sorts of different storage charges for storing products inside a warehouse.

Storage Charges

Centralised rate cards

Apply the same transport or storage rates across multiple customers from one place, so pricing stays consistent, easy to update and simple to scale.

Centralised Rate Cards

Revenue-leak alerts

Get notified when work is completed but may not be billed, so nothing slips through the cracks and your revenue stays protected

Revenue Leak Alerts

Multi-carrier control

Manage deliveries across your own fleet and external carriers in one workflow, so jobs stay visible, handovers stay clean, and billing stays accurate.

On-forwarder Deliveries

Want the full picture?

Take a closer look at the tools that’ll keep your operations humming. 

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Customer Testimonials

"It now results in a cost saving for the customer as they're able to do the primary admin themselves"

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"It's amazing software that make the life easier and improve our business. To have free Saturday and Sunday, to do whatever you want to do with the family. It's just priceless."

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“The importing of the products is so easy. It's just boom and that's in there, like within seconds. We had two warehouses and I needed to go live in our Christchurch one and I did that all by myself without any help. That's just how easy it was.”

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“The app was very beneficial to the whole process here in terms of putting things away, putting pallets away in their locations, all the way from picking orders to moving items on those orders or wave picking as well”

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"I'm Chloe Fisher, and I'm the director of Sendable. So Sendable is a third-party logistics provider, and we're Australia's first social enterprise 3PL. So we offer pick-pack services to both e-commerce and bulk commodities clients with the hopes of going national."

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“CartonCloud is just amazing. It provided a reduction of 50% in our admin costs the ability for customers to be able to search their own ePOD’s and find out where their freight. It just saves time and money.”

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"They can just go online and do all that stuff. So that minimises our administration of that system, saves them time, saves us time."

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"I don't spend any time thinking about my transport or warehouse management system, it means a lot. It's very rewarding."

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"We're saving between 40 and 60 hours a week on admin, but we're doing 30 to 50% more work."

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“There are so many things a system can provide you that you think was possible! That was a crucial part in identifying what we could be doing differently we could be doing better — and letting go of the things that we may not have been doing as productively. Having CartonCloud come on board has been one of the best moves that I could have made, and I don't think we would have won as much business as what we do.”

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"Once I talked to Vincent and his team, the support was here in Australia, they were easy to contact. It was just an easy decision for us. We’re in a position now where we’re able to look at different freight routes now."

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"I’ve built a really good relationship with CartonCloud, they really helped us out to establish our warehouse to be that number one warehouse we’ve always wanted it to be, give it a go it’s the best thing you’ll do."

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“Our QLD depot has almost doubled in size. The business as a whole grew 47% last year. We're expanding our footprint, we're expanding our square meters, we're expanding our fleet, expanding into those regional areas”

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"Having a product like CartonCloud actually allows us to deploy our fulfilment product faster across these markets "

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"CartonCloud is amazing! I would absolutely recommend CartonCloud to anybody looking for a 3pl or WMS system. I really believe in CartonCloud and they have been so helpful for us as we grow our business"

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“It's very intuitive and user friendly and it makes our jobs a breeze, and I think it would make anyone's job a breeze as well”

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"Really exciting for us. There's no limits to the orders we can do. We know that we can handle large volume. CartonCloud's been really key to that success."

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‍“We’ve actually grown our business in volume over the last three years, but we haven’t had to employ any extra staff. We have made use of what the system offers to us, and in consultation with CartonCloud support teams, we’ve been able to enhance our system.” — Kevin Forte, General Manager Operations, AustraCold

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“We’ve had a reduction of 4 full time equivalents in terms of head count, its reduced our overhead by as much as 20 percent and massively improved our accuracy, its been a massive win for us.”

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"The customer simply emails the spreadsheet of what needs to be picked, and it's automatically sent through to CartonCloud, which enables our members to use their iPad's to pick the orders effectively using technology and no paperwork."

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“To take the information out of our current system across was actually a simple process. If you can use a website you can use CartonCloud, it's that easy to use."

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"When we started on CartonCloud we found that it automatically calculates as you go, which greatly improved our productivity in our invoicing segment"

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Frequently
Asked Questions

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Yes. Transparent client visibility, accurate billing, and reliable delivery workflows help 3PLs win and retain customers beyond price alone.

Platform: 3PL

CartonCloud offers local, logistics-experienced support teams plus self-serve training through the CartonCloud Academy.

Platform: 3PL

For most 3PLs, yes. CartonCloud replaces standalone WMS, TMS, billing tools, spreadsheets, and reporting systems with one connected platform.

Platform: 3PL

Yes. CartonCloud works for small teams and scales up to complex multi-site 3PL operations using the same platform and workflows.

Platform: 3PL

Yes. You can generate client-specific reports, track performance, and provide transparent data that supports SLAs and retention.

Platform: 3PL

By providing accurate billing, real-time visibility, audit-ready data, and self-serve portals, CartonCloud helps 3PLs become harder to replace.

Platform: 3PL

Yes. CartonCloud integrates with accounting, ERP, e-Commerce, carrier and retailer platforms, and also offers an open API for custom integrations.

Platform: 3PL

Yes. CartonCloud is designed to scale with new clients, higher volumes, additional warehouses, and expanded services — without replatforming.

Platform: 3PL

Yes. CartonCloud provides native mobile apps for warehouse scanning, picking, and transport drivers — available on iOS and Android.

Platform: 3PL

Most 3PLs are live in days or weeks, not months, with guided onboarding from logistics specialists and fast team adoption.

Platform: 3PL

Client-specific workflows, rate cards, portals, and rules can be configured quickly, helping 3PLs onboard new customers without disrupting existing operations.

Platform: 3PL

Yes. CartonCloud supports bulk, palletised B2B orders and high-volume e-Commerce fulfilment simultaneously within the same system.

Platform: 3PL

Yes. CartonCloud includes fast scan-in/scan-out cross-dock workflows that keep goods moving without unnecessary storage or handling.

Platform: 3PL

Yes. You can manage multiple warehouses under one login, with location-based rules, reporting, and real-time stock visibility across sites.

Platform: 3PL

Yes. Group client visibility allows multi-brand or multi-site customers to see inventory and orders across all locations in one view.

Platform: 3PL

Yes. Each client can be given secure access to a branded portal to view stock levels, orders, delivery status, PODs, and reports 24/7.

Platform: 3PL

Every chargeable activity is captured from real scan events and job completions, and the system alerts you if charges appear missing or underpriced.

Platform: 3PL

CartonCloud supports pallet-based, volume-based, per-order, SKU-level, time-based, and custom charge structures — all configurable per client.

Platform: 3PL

Yes. CartonCloud was originally built inside a working 3PL and is designed to handle multi-client complexity, flexible billing, and high-volume operations without enterprise bloat.

Platform: 3PL

CartonCloud generates invoices automatically from real warehouse and transport activity using client-specific rate cards — eliminating spreadsheets and missed charges.

Platform: 3PL

CartonCloud is an all-in-one WMS + TMS platform built specifically for 3PLs to manage warehousing, transport, client visibility, and billing from one system.

Platform: 3PL

Yes. CartonCloud combines WMS and TMS in one platform, so inventory, orders, deliveries, PODs, and billing all stay in sync.

Platform: 3PL