Meet our Leadership team
At the heart of our success is a team of dedicated, forward-thinking leaders committed to driving innovation, fostering collaboration, and delivering exceptional value.
Shaun Hagen
Chief Executive Officer
Shaun Hagen is the Chief Executive Officer of CartonCloud, leading the company’s scale-up in North America from his base in Vancouver, Canada. Shaun champions customer success and team development, bringing a warm, customer-centric approach to leadership. His strategic vision and international experience have propelled CartonCloud’s growth from a grassroots startup into a rapidly scaling logistics software platform in the global market.
We're focused on providing world-class software for logistics companies, irrespective of their size.
Vincent Fletcher
Co-Founder & Chief Product Officer
CartonCloud co-founder and Chief Product Officer, Vincent created the original CartonCloud as a solution for their own 3PL business when no other software would do what they needed. His extensive background in coding and logistics gives Vincent a unique, solution-based perspective to the day-to-day struggles impacting the logistics industry — and drives a culture of innovation.
Customer-centric design means you shouldn't need a PhD to use your warehouse software.
Kenji Kimura
Chief Technology Officer
With a true passion for building innovative tech solutions for today and tomorrow, Kenji brings 20+ years of deep industry experience. Backed by degrees in Computer Systems Engineering, IT (Masters), and an MBA, he excels at building and managing enterprise-level, mission-critical systems across biotech, finance, and logistics.
We're not just keeping pace with technology; we're anticipating tomorrow's challenges.
Sarah Smith
Chief Strategy Officer
Bringing years of expertise, with a proven track record across a number of SaaS verticals serving mid-to-large enterprises worldwide, Sarah leads strategy and delivers solutions that drive growth and elevate customer experience. Sarah is instrumental in shaping CartonCloud’s future and ensuring robust, sustainable growth for the entire team.
I’m energized by change and the constant evolution of our industry.
Scott Murray
VP of Operations
Scott drives our team to deliver exceptional value in the logistics technology landscape. A well-versed supply chain professional with over 18 years experience in warehousing, logistics, distribution and freight management, Scott brings a wealth of industry and leadership experience to CartonCloud, helping to deliver the best solutions to our customers.
I want to make the lives of our customers easier and give them back time in their day.
Daniel McDermott
Senior Director of Marketing
Dan brings over 25 years’ experience leading teams, driving cultural transformation and developing and executing marketing strategies to deliver business growth for B2B technology brands. Dan believes in striking a balance between best practice foundational marketing, with innovation for growth initiatives.
The best insights come directly from our customers.
Rebecca McDonald
Director of People and Culture
Rebecca is a strategic people leader who partners with the business to build high-performing teams and thriving workplace culture. With deep expertise across the employee lifecycle—including talent, performance, workforce planning, and leadership development—she ensures people strategies drive both engagement and results. Rebecca blends empathy with execution to deliver impactful people programs, elevate capability, and shape a culture where individuals and the business grow together.
Real success starts with people who feel seen, supported, and ready to thrive.
Streamline your logistics operations today
"We're saving between 40 and 60 hours a week on admin, but we're doing 30 to 50% more work."
Ryan - Operations Manager Liquex Logistics, VIC
