021 Tony's Tips // Error Caption

Video Transcription

Hey Guys, Tony here from CartonCloud with Tony's Tips.

Recently, we had a customer. They were uploading some warehouse locations in bulk, and they had some errors. What happens is on the screen, you just sort of see the error message, and it just pops up, and it says there's an error. So, if we actually go to warehouse locations, and in here is where you can actually import and export. Usually, we always say export before you import. So, this customer exported, and then they come back and they'd gone through the validation part. Then, of course, it comes back, and it says that the import has errors.

As you can see here, we have, next to errors, there's three highlighted. So, if we actually click onto these errors, where it says single pallet capacity, and there's a little exclamation mark right at the end there, if you actually hover your mouse over the top, it will actually tell us that the location capacities of the merge locations do not match. It actually just gives you a little bit more information about what the error is and why it's caused.

A lot of people were saying, "Well, it's telling me there's an error," but they didn't actually realize that you had to hover to get that extra bit of information, but just a little bit of information for you guys, and I hope it will help. cheers.

Just another one of Tony's Tips.