Urgent Fees

Reducing Revenue Leakage
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What are Urgent Fees?

Urgent fees are really common in warehousing when you have a cutoff time at the end of your day, and any orders which come in after that cutoff time incur a surcharge to get them out. Now, the reason why a lot of businesses do this, is that if they don't have some sort of limit to when they can receive orders, they receive all of their orders at the very end of the day, and then they have to keep their staff back and keep them working late.
An urgent fee is something that a lot of businesses implement, essentially saying to their customer, "If you need an order packed and it comes in after 4:00 PM, then we can do it, but we're going to charge you an extra $10.00." The problem, however, is that normally despite negotiating that, when an order does come in after 4:00 PM, nobody actually records that it was packed, and so therefore the urgent fee may never get charged.
What are Urgent Fees?
Reducing Revenue Leakage

Reducing Revenue Leakage

Within both our transport management system and warehouse management system we created an urgent order function such that you can specify a cutoff time. And then when orders come in after that cutoff time the customer is notified that, "Hey. Your order missed the cutoff time, but if you'd like it to be packed today you can click this button to have that done, and it will mark the order urgent and you'll be charged an urgent order fee." This just simplifies the whole process because it is now very clear to the customer, "Yes, we can do this. There will be an additional charge, and we will definitely charge you for doing this." because it's all tracked in the one system and captured when we come to invoice.

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CartonCloud combines everything good about cloud technology and logistics automation to let your business do more. Even better, when you have more time and know every facet of your operations is running smoothly, you also gain a better quality of life.

Experience the benefits of an integrated warehouse and transport management system today – get started with a Free Demo.
CartonCloud combines everything good about cloud technology and logistics automation to let your business do more. Even better, when you have more time and know every facet of your operations is running smoothly, you also gain a better quality of life.

CartonCloud's mission is to improve the quality of lives for our users by automating monotonous tasks and giving you the power to take back control of your life and no more working crazy hours just to get administration tasks complete.

Trust us when we say we've been there done that and it's not ideal to be pushing that hard just to break bread, with CartonCloud's warehouse management system you'll never look back.
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Hear What Our Customers Have to Say About us

Name
“CartonCloud has saved us so much time. It's helped streamline our processes, and created a very positive and seamless workflow within our warehouse. It's very well thought out, and anybody who's been in warehousing or has been involved with warehousing in their careers will totally see the benefits of having CartonCloud.‍The implementation process with was seamless. The fabulous people at Carton Cloud were very hands-on with helping us understand the program first and then marrying it to our specific needs."
"When we onboard a client, the first part of that is to ensure we have CartonCloud set up. Once we have everything connected, [our customers] actually don’t need to touch what we do or how it operates — we’re able to integrate our systems together to a complete, autonomous process."
DEANNE LUKE
Founder - Lexington Logistics
"Once I talked to Vincent and his team, the support was here in Australia, they were easy to contact. It was just an easy decision for us. We’re in a position now where we’re able to look at different freight routes now."
Adam Booth
Owner - General Manager - Hotham Freight
"My experience with CartonCloud is it's a very affordable solution for small business owners. The benefit of CartonCloud is it has the TMS that works with the WMS."
Michael Bonaccorso
Managing Director - Emmjay Warehousing Solutions
"Importing of the products is so easy. We had 2 warehouses and I needed to go live in Christchurch and I did that all by myself without any help. That's just how easy it is."
Teressa Grigg
Director - Southern Furniture Movers
"CartonCloud came along and all of sudden it’s so simple, it's just a matter of entering a number and when it's actually giving me a count, I'm going WOW this is unbelievable"
Angelo Iannace
Owner - Iannace Refrigerated Transport
"Customers simply emails their orders, and it's automatically sent through to CartonCloud, which enables our members to use their iPad's to pick the orders"
Tom Colyer
General Manager - APF Cold Storage
"I would say, no doubt, CartonCloud is the absolute best system. Being able to finish like a normal person at 5:00, we've done all the allocating, we've printed all of the paperwork for the next day."
Emily Harris
Owner & Operations - Motus Transport

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