Urgent Fee

What are Urgent Fees?

Urgent fees are really common in warehousing when you have a cutoff time at the end of your day, and any orders which come in after that cutoff time incur a surcharge to get them out. Now, the reason why a lot of businesses do this, is that if they don't have some sort of limit to when they can receive orders, they receive all of their orders at the very end of the day, and then they have to keep their staff back and keep them working late.

An urgent fee is something that a lot of businesses implement, essentially saying to their customer, "If you need an order packed and it comes in after 4:00 PM, then we can do it, but we're going to charge you an extra $10.00." The problem, however, is that normally despite negotiating that, when an order does come in after 4:00 PM, nobody actually records that it was packed, and so therefore the urgent fee may never get charged.

 

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Reducing Revenue Leakage

Within both our transport management system and warehouse management system we created an urgent order function such that you can specify a cutoff time. And then when orders come in after that cutoff time the customer is notified that, "Hey. Your order missed the cutoff time, but if you'd like it to be packed today you can click this button to have that done, and it will mark the order urgent and you'll be charged an urgent order fee." This just simplifies the whole process because it is now very clear to the customer, "Yes, we can do this. There will be an additional charge, and we will definitely charge you for doing this." because it's all tracked in the one system and captured when we come to invoice.

 

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UrgentFee

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CartonCloud combines everything good about cloud technology and logistics automation to let your business do more. Even better, when you have more time and know every facet of your operations is running smoothly, you also gain a better quality of life. 

Experience the benefits of an integrated warehouse and transport management system today – get started with a Free Demo.

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CartonCloud combines everything good about cloud technology and logistics automation to let your business do more. Even better, when you have more time and know every facet of your operations is running smoothly, you also gain a better quality of life.

CartonClouds mission is to improve the quality of lives for our users by automating monotonous tasks and giving you the power to take back control of your life and no more working crazy hours just to get administration tasks complete.

Trust us when we say we've been there done that and it's not ideal to be pushing that hard just to break bread, with CartonClouds warehouse management system you'll never look back.

Get back your time and automate processes.

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Complex rate cards

You can process complicated logic based on events and triggers loaded then have the rates calculate automatically. 

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Consignments

Consignments can be created automatically from simple EDI's, complex API's or jobs from the warehouse. 

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Customised documents

Customise proof of deliveries, run sheets, pick sheets, purchase orders and more with your branding.

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Barcode scanning

You can have CartonCloud automatically allocate your drivers by scanning the printed labels on boxes with our driver app. 

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Cross-docking

Receipt in stock on the fly with an easy-to-use manifest checklist whilst building your runs for delivery. 

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Address strings

Multiple names for addresses that are the same location, easy update once and the system remembers. 

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Emily Harris

Owner & Operations
Motus Transport

"I would say, no doubt, CartonCloud is the absolute best ystem. Being able to finish like a normal person at 5:00, we've done all the allocating, we've printed all of the paperwork for the next day."

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Angelo Iannace

Owner
Iannace Refrigerated Transport

"When CartonCloud came along and all of sudden it’s doing the run sheets for us and it’s so simple, it's just a matter of entering a number and when it's actually giving me a count."

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Tom Colyer

General Manager
APF Cold Storage

"Customers simply emails their orders, and it's automatically sent through to CartonCloud, which enables our members to use their iPad's to pick the orders"

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