CartonCloud’s Commitment to Security: SOC 2 Type 2 Audit Complete

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CartonCloud

We’re proud to announce another milestone in our ongoing commitment to security and transparency for every CartonCloud user: our SOC 2 Type 2 audit is now complete, and we have received our official Report.

This achievement confirms CartonCloud’s continued investment in secure systems and rigorous processes — and it’s just one part of how we’re building greater trust for our customers. Here’s what this means for you, how it adds to our existing ISO 27001 certification, and what you can expect from our new CartonCloud Trust Center.

TL;DR — Main Takeaways

CartonCloud has completed the SOC 2 Type 2 audit and received the Report, further demonstrating our commitment to data security, system reliability, and operational transparency.
SOC 2 Type 2 is a third-party audit confirming our compliance — providing assurance that our controls and practices meet industry standards.
This is in addition to our ISO 27001 Certification (received in June 2025), underlining our dedication to robust, globally recognized information security management.
The new CartonCloud Trust Center is now live, offering a centralized hub for all our security, privacy, and compliance information, making it easier for customers to access up-to-date documentation and trust resources.

CartonCloud’s Approach to Security: Always Raising the Bar

At CartonCloud, protecting your business and customer data is an ongoing priority. Here’s how we deliver real value through security:

Data encryption at rest and in transit — ensuring information remains protected at every step.
Continuous monitoring and daily backups — so your business data is always available and recoverable.
Enterprise-grade infrastructure — with regional replication and distributed architecture for resilience and uptime.
Proactive compliance with leading standards — SOC 2, ISO 27001, and more.

Our recent SOC 2 Type 2 audit confirms that our policies and controls don’t just look good on paper — they perform under real-world conditions, month after month. Paired with our ISO 27001 certification, this sets a new standard for security in logistics technology.

Trust Center: Security and Transparency in One Place

We know security reviews and compliance checks are part of doing business, especially for larger enterprises and regulated industries. Our new Trust Center makes it simple for you and your team to:

Access our latest SOC 2 Report (Type 2), ISO 27001 certificate, and other documentation.
View detailed information on our security, infrastructure, policies and related features.
Get updates on new audits, policies, and best practices as they’re released.

Whether you’re onboarding with CartonCloud, renewing contracts, or simply want peace of mind, everything you need is now just a click away.

FAQs

Q: What is SOC 2 Type 2?

A: SOC 2 Type 2 is a widely recognized audit that assesses a service provider’s controls for security, availability,and confidentiality over a period of time. Unlike Type 1, which looks at controls at a specific point, Type 2 evaluates how those controls perform in practice.

Q: How is this different from ISO 27001?

A: ISO 27001 is a globally recognized certification for information security management systems (ISMS). SOC 2 Type 2 provides independent assurance that our security and related controls operate effectively over time. Together, they demonstrate our ongoing commitment to safeguarding customer data, especially in cloud and SaaS environments.

Q: Why does it matter for logistics and 3PL businesses?

A: Strong security practices mean your data — including customer details, pricing, shipment manifests, and more — are protected with rigorous controls and continuous monitoring. For our customers, this reduces risk and ensures your operations are compliant with enterprise procurement requirements.

Q: What’s in the Trust Center?

A: Our Trust Center provides on-demand access to our SOC 2 Report, ISO 27001 certificate, policies, security practices, and ongoing compliance updates. It’s designed to answer your due diligence questions before you need to ask.