Jan 2024 — New Feature RoundUp

Welcome to the January 2024 CartonCloud new feature round-up! This month we've simplified shipping zones and locations within your Transport Lane rules, and added the ability to personalize your Stats user Report. 

This month's new features include;

• ⛴️ Simplified process for International Shipping Zones
• ✏️ New Interface or CartonCloud Stats Report
• 🎓 Invite your customers to the Academy!

⛴️ Simplified process for International Shipping Zones 

We've simplified the way you can add and manage international locations within your Transport Zone Set and Transport Lane rules in CartonCloud.

What's changed? To begin shipping to a new country, you can easily include countries with just one entry, with just the Zone & Country populated, without requiring additional information, down to suburb level. Now, if no other match is found within the specified Transport Lane, the zone determination will still fall back and match based on the country.

Why? This update means less hassle and more efficiency in getting global shipments up and running, without configuring complex Zone Sets and Transport Lanes.

For more details, visit our CartonCloud Help article on adding new Locations to Zone Sets, linked here, or for more assistance with this process, feel free to reach out to our Service Desk from the CartonCloud Help homepage

✏️ New Interface or CartonCloud Stats Report

We've made another reason you'll love reporting with CartonCloud! 

This month, we have updated the Stats Report interface to allow users to tailor the report to your own needs. 

What's changed? CartonCloud’s Stats Report feature, accessible via the Reports dropdown menu, previously provided users with a fixed, month-by-month usage summary for the past 12 months.

With this update, we have introduced a new week-by-week report type, along with several options to further refine your report layout, including:

• Report Start Date,
• Report End Date,
• Columns included in the report.

This update gives users more control over reporting layout, allowing you to customize reports based on your or your customer reporting needs. 

For more information, please visit the Stats Report article on CartonCloud Help.

🎓 Invite your customers to the Academy!

We are excited to announce the release of two new Trails in the CartonCloud Academy, designed to educate and upskill your Customers on how to use CartonCloud.

You might use CartonCloud Academy to; 

• Upskill your customers as part of your onboarding process with them: Ensuring they are across workflows and services from the start. 
• Offer this free training as an added service offer to win new business: Share the benefits of CartonCloud automation, reporting, and more—and invite them to access free training on how to use the system for their benefit. 
• Upskill your customers to get more from your system: They can learn how to build reports, check order statuses, inventory levels, or order automation tools like parsers, through their own customer dashboard management. 

Sign up for yourself, your team, and your customers! 

🙋 For all CartonCloud Academy access, please lodge a case with the team via CartonCloud Help requesting which users you would like to have access to the CartonCloud Academy. 

Have you missed an update? 

Don't forget to subscribe to CartonCloud's Monthly emails and General News for all product updates and insights, and make sure you look our for the in-app notification Bell for all news and alerts. We've made it even easier to find news via the bell in your CartonCloud desktop and Mobile View, with a new flashing alert icon!

Check out the latest new feature releases on the CartonCloud Product Release Log. 

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