CartonCloud’s Commitment to Security: SOC 2 Type 2 Audit Complete

CartonCloud has achieved a clean SOC 2 Type 2 report — zero exceptions!

Huge news to share: our latest SOC 2 Type 2 report has come back with no exceptions. That's the best possible outcome, and it's a massive achievement for the whole company.

This certification isn't something one team can deliver alone, it's the result of everyone at CartonCloud doing their part all year round. Including, application owners completing vendor and user access reviews, every staff member keeping their Drata agent compliant and countless day-to-day decisions made with security and data protection in mind, just to name a few!

Why This Matters

• SOC 2 Type 2 is something we're independently audited on every year to prove we can maintain strong security practices over time — not just meet them once. Our customers and prospects rely on this certification for confidence that their data is safe with us.
  
  
• It helps us retain the trust of existing customers and opens doors to new opportunities that require this level of assurance.
  
  
• It also plays a big part in keeping CartonCloud's own data, value, and reputation safe — strong security practices protect the business.

The latest report is available on our Trust Center, and customers or prospective customers can request access at any time to verify our compliance.

TL;DR — Main Takeaways

• CartonCloud's latest annual SOC 2 Type 2 report has come back with zero exceptions, the best possible outcome, further demonstrating our commitment to data security, system reliability, and operational transparency.
  
  
• SOC 2 Type 2 is a third-party audit we undergo every year — providing independent, ongoing assurance that our controls and practices meet industry standards over time, not just at a single point in time.
  
  
• This is in addition to our ISO 27001 Certification (received in June 2025), underlining our dedication to robust, globally recognized information security management.
  
  
• The CartonCloud Trust Center remains the centralized hub for all our security, privacy, and compliance information, including the latest report, making it easy for customers to access up-to-date documentation and trust resources.

CartonCloud's Approach to Security: Always Raising the Bar

At CartonCloud, protecting your business and customer data is an ongoing priority. Here's how we deliver real value through security:

• Data encryption at rest and in transit — ensuring information remains protected at every step.
  
  
• Continuous monitoring and daily backups — so your business data is always available and recoverable.
  
  
• Enterprise-grade infrastructure — with regional replication and distributed architecture for resilience and uptime.
  
  
• Proactive compliance with leading standards — SOC 2, ISO 27001, and more.

Our latest SOC 2 Type 2 report confirms that our policies and controls don't just look good on paper — they perform under real-world conditions, month after month, with zero exceptions found. Paired with our ISO 27001 certification, this sets a new standard for security in logistics technology.

Trust Center: Security and Transparency in One Place

We know security reviews and compliance checks are part of doing business, especially for larger enterprises and regulated industries. Our Trust Center makes it simple for you and your team to:

• Access our latest SOC 2 Report (Type 2), ISO 27001 certificate, and other documentation.
  
  
• View detailed information on our security, infrastructure, policies and related features.
  
  
• Get updates on new audits, policies, and best practices as they're released.
  
  

Whether you're onboarding with CartonCloud, renewing contracts, or simply want peace of mind, everything you need is now just a click away.

FAQs

Q: What is SOC 2 Type 2?

A: SOC 2 Type 2 is a widely recognized audit that assesses a service provider's controls for security, availability, and confidentiality over a period of time. Unlike Type 1, which looks at controls at a specific point, Type 2 evaluates how those controls perform in practice, and CartonCloud undergoes this audit every year.

Q: How is this different from ISO 27001?

A: ISO 27001 is a globally recognized certification for information security management systems (ISMS). SOC 2 Type 2 provides independent assurance that our security and related controls operate effectively over time. Together, they demonstrate our ongoing commitment to safeguarding customer data, especially in cloud and SaaS environments.

Q: Why does it matter for logistics and 3PL businesses?

A: Strong security practices mean your data — including customer details, pricing, shipment manifests, and more — are protected with rigorous controls and continuous monitoring. For our customers, this reduces risk and ensures your operations are compliant with enterprise procurement requirements.

Q: What's in the Trust Center?

A: Our Trust Center provides on-demand access to our SOC 2 Report, ISO 27001 certificate, policies, security practices, and ongoing compliance updates. It's designed to answer your due diligence questions before you need to ask.

Q: How do I access the Trust Center?

A: You can visit trust.cartoncloud.com to find everything you need about CartonCloud's security and compliance posture, or request access to the latest report directly.

Want to know more?

Discover how CartonCloud keeps your business moving — securely. Explore the Trust Center here.