6 Common Shortfalls of Logistics Management Software Providers

The industry has shifted in recent years and with the rise of logistics management software providers, many transport operations are looking for a digital solution. But through analyzing our competition, we’ve seen some serious shortcomings out there.

Shortfalls often exist with Logistics Management Software offerings

We’ve built arguably one of the best software packages for logistics management available in Australia and New Zealand. Why? We previously ran a transport company and couldn’t find anything on the market which fit our requirements.

While today there is more than just CartonCloud, here’s where many are falling short:

1. Lack of industry experience

As we’ve outlined, we worked in this industry for years before starting CartonCloud. In fact, we’re very much still in touch with the industry daily. This isn’t the case with most other software offerings, many of which just don’t understand the daily challenges in transport and logistics.

2. Failing to update and innovate

We’re pioneers in the digital solutions for transport companies across Australia. We continue to innovate and rollout more features for our clients across each year. Many others are simply falling short, leaving their own users to have a sub-par experience until they find a better solution.

3. Sales-focused, not value-focused

We’re not into the hard sales pitch, as that just isn’t us. We lead with value first, with many videos and hundreds of blog posts here at CartonCloud. Check out our Guides to Success that help operations who are not yet quite ready to transition into the digital age, but would like some free guidance on how to reduce expenditure and daily frustrations.

4. Lack of ongoing end-user support

Some competitors choose to use offshore support teams. Others will charge a hefty sum for even a friendly phone call. For many, the shortfall is the distinct lack of after-sales support.

We’re based right here in Burleigh Heads and provide world-class support should you ever need it. 

5. Minimal features and customization

You get what you pay for, and with cheap logistics management software offerings, you shouldn’t expect too much. We believe that a higher investment should pay for the long run.

Our powerful features include full route optimization, fleet allocations on the run and the ability to sign electronic PODs directly off a smart phone. This has reduced errors and transport costs for many of our existing client base.

6. Little to no integrations into WMS

Some of our competitors only look after transport companies, whilst others look after the warehousing side. We look after both equally! You can seamlessly integrate into our warehousing software for a streamlined operational experience.

In summary

We’re seeing regularly these shortfalls with our competitors. At CartonCloud, we continually strive to be the best in the field of management software for transport companies.

Give us a chance to show you a free demo, with an Australian team who’s committed to helping you to also be the best in the field. Our value-focused team is ready to help!