We’re proud to be logistics people and be part of an industry that keeps our communities moving. The CartonCloud Logistics Index provides up to date insights and actionable data year-round, for members of the logistics industry to use in forecasting, reviews and growth planning.
With the help of industry members, we're keeping the industry pulse on crucial issues and tracking how sentiment toward industry hiring, economic climate and potential for business growth is changing over time.
“Our industry supports hundreds of thousands of livelihoods across Australia, and I am proud of the role CartonCloud can play in taking the pulse of the market and sharing insights to help businesses grow.”
— CartonCloud CEO, Vincent Fletcher
The CCLI collects data across three consistent topics, tracking sentiment changes over time, and exploring attitudes and insights of industry issues, changes and trends.
The logistics industry has shown incredible resilience over the past year. Logistics providers have worked to overcome global supply chain disruptions and workforce shortages — while responding to booming demand and adapting to meet expectations for faster and more flexible delivery options.
Adaptations to meet demand and overcome workforce shortages have shaped the emerging trends we are seeing in 2022. As the market stabilises, companies are now looking at how they can increase operational efficiencies and boost their workforce capacity to drive revenue growth.
Last year's unprecedented demand pushed logistics operators to take on more business, offer new services, and find new ways to work around global disruptions and workforce shortages.
Q1 Snapshot: Over the past year, logistics providers have worked to overcome global supply chain disruptions and workforce shortages — while responding to booming demand and adapting to meet expectations for faster and more flexible delivery options.
These adaptations to meet demand and overcome workforce shortages have shaped the emerging trends we are seeing in 2022. Companies are looking to increase operational efficiencies and boost workforce capacity to drive revenue growth.
We hear from over 120 members of the Australian logistics industry, discussing plans for 2022; from what skills they are seeking, to how they plan to meet the changing expectations of consumers in last-mile delivery and trackability.
Q4 Snapshot:The logistics boom is showing no signs of slowing, and industry members are forecasting another period of growth.
Hiring new staff was ranked as the most valuable activity undertaken last quarter across all sectors, in terms of boosting capacity and preparing for the busy season. Companies ranked the most sought after skill sets, with industry experience and specialist skills coming out on top.
Looking to the year ahead, companies are planning to invest in technology to save time, get more out of their resources, and simplify reporting and data management.
Growth optimism and hiring intention hit a record high for the year to date, with Black Friday and Holiday sales looming.
Q3 Snapshot: Looking forward to the build for the busy season, the Q3 report explores the top three trends logistics companies were adopting in order to cope with the rise in demand.
With soaring demand felt across the industry, many companies are looking to increase capacity through hiring new staff, increasing their fleet, investing in tech to optimise their operations, or outsourcing activities and services.
While early-mid year industrial actions and global supply chain delays made industry headlines, the forecast for high demand through the busy season saw optimism remaining high for many companies, despite the disruptions felt by the global logistics industry over the past 12 months.
In Q2, we explored the impact of COVID-19 lockdowns and restrictions on the logistics industry and attitudes toward more environmentally friendly industry practices.
Q2 Snapshot: Q2 saw high industry optimism in regard to the economic climate and expected growth over the coming months — despite slightly lower optimism for hiring than the previous quarter.
Businesses felt the economic shifts, government stimulus and changes to business practices resulting from COVID-19 had a neutral to positive impact on the logistics, overall seen to have offset adverse effects felt from restrictions and border closures.
When looking to adopt more environmentally friendly processes, the switch to paperless technology was seen as the most popular investment.
Our inaugural report explored what activities businesses were planning for growth in the coming 12 months, the biggest challenges they expected to face, current business capacity, and technology adoption across operations.
The Q1 Survey also provided a benchmark to track industry sentiment in future reports, calculating sentiment based on optimism for business growth and hiring potential in the coming months, combined with current views on the economic climate.
Q1 snapshot: Despite positive attitudes towards the economy and business performance, the logistics industry is not without its challenges. Increasing operating costs were the main challenge faced by most (50%) businesses followed by driver and workforce shortages (42.5%). This was combined with an overall outlook to increase hiring in the coming months (65% of businesses to bring on additional staff over the next six months).