Consignment Errors

Improving Customer Service

When things go wrong in the field, it's really useful if your drivers can tell you exactly what has occurred, and hopefully take a photo of the event. Within the CartonCloud transport management system we have a functionality called consignment errors, which allows the drivers in the field to take photos using the mobile app and lodge information on what went wrong. This information can then be automatically sent through to your clients.

 

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Improving Customer Service

This is a great way to improve your company's overall customer service as you can advise your client on what's happening, as well as being able to receive responses back from them on how to proceed. It's a really tightly controlled process, which lets you keep on top of anything that has gone wrong and what steps have been taken to rectify the situation.

This helps operators be more proactive about handling challenges on the fly. Normally most operators wouldn't know of the issue until the driver has returned from their run which usually is too late to do anything, but being notified as the challenge occurs the situation can be remedied quicker, keeping your customers happy.

 

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Consignment Errors 2

No lock-in contracts, we're a SaaS company

CartonCloud combines everything good about cloud technology and logistics automation to let your business do more. Even better, when you have more time and know every facet of your operations is running smoothly, you also gain a better quality of life. 

Experience the benefits of an integrated warehouse and transport management system today – get started with a Free Demo.

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CartonCloud combines everything good about cloud technology and logistics automation to let your business do more. Even better, when you have more time and know every facet of your operations is running smoothly, you also gain a better quality of life.

CartonClouds mission is to improve the quality of lives for our users by automating monotonous tasks and giving you the power to take back control of your life and no more working crazy hours just to get administration tasks complete.

Trust us when we say we've been there done that and it's not ideal to be pushing that hard just to break bread, with CartonClouds warehouse management system you'll never look back.

Get back your time and automate processes.

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Complex rate cards

You can process complicated logic based on events and triggers loaded then have the rates calculate automatically. 

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Consignments

Consignments can be created automatically from simple EDI's, complex API's or jobs from the warehouse. 

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Group consignments

Automatically group jobs from a customer going to the same store, feeds-through to invoicing as group. 

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Barcode scanning

You can have CartonCloud automatically allocate your drivers by scanning the printed labels on boxes with our driver app. 

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Cross-docking

Receipt in stock on the fly with an easy-to-use manifest checklist whilst building your runs for delivery. 

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Electronic proof of deliveries

Real-time proof of deliveries with signature, and photos plus much more all sent instantly when the jobs completed. 

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Warehouse features
Transport features

Hear What Our Customers Have to say About us 

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Emily Harris

Owner & Operations
Motus Transport

"I would say, no doubt, CartonCloud is the absolute best system. Being able to finish like a normal person at 5:00, we've done all the allocating, we've printed all of the paperwork for the next day."

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Angelo Iannace

Owner
Iannace Refrigerated Transport

"When CartonCloud came along and all of sudden it’s doing the run sheets for us and it’s so simple, it's just a matter of entering a number and when it's actually giving me a count."

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Tom Colyer

General Manager
APF Cold Storage

"Customers simply emails their orders, and it's automatically sent through to CartonCloud, which enables our members to use their iPad's to pick the orders"

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