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Expectations VS. Reality of Implementing Logistics Software

Let’s look at a few examples of where expectations miss the mark and the reality of implementing logistics software.

Author:

CartonCloud

Linked to author page

Published:

September 15, 2021

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Let’s look at a few examples of where expectations miss the mark and the reality of implementing logistics software.

When a business decides to invest in logistics software, they have a wide range of expectations about what the platform will deliver.

But the reality of implementing logistics software sometimes doesn’t match the expectations.

Many of the misguided expectations boil down to three main areas - cost, the scope, the process.

Cost expectation

“I’ll be able to implement logistics software specifically designed for my operation and I can customise it all with a budget of $10,000.”

Cost reality

Implementing a customisable management system fully tailored to the demands of your business would cost several hundreds of thousands of dollars.

Off-the-shelf programs like CartonCloud are what businesses tend to go for. 

They are feature-packed and can meet your requirements without the cost of being built from the ground up for a single operations.

They often operate on a “Software as a Service (SaaS)” model and have subscription fees. The upfront cost is typically low or very.

Scope expectation

“The logistics software will be a one stop shop and have every function and process I could possibly hope for.”

Scope reality

Implementing a system that tries to do everything may lead to limitations to do exactly what you need it to do for your business.

Giant platforms can have a lot of features but that doesn't necessarily mean those features are any good. You may also be paying for access to products that you may likely never use.

The reality is that good logistics software should give you a reliable engine that will efficiently get the job done.

Instead of expecting the software to do everything, find the best system that will meet all of your specific business requirements.
This will reduce costs and you reduce the risk of your software failing.

Process expectation

“Once the logistics software is installed, we'll be off and running."

Process reality

Logistics software are sophisticated platforms and time and effort is required during the onboarding phase to get the most out of your investment. 

In the ideal world, you could go from zero to full-scale deployment in one day. The reality is your staff are unlikely to be able to make the transition that quickly. Initial and ongoing training is recommended and this training can start weeks before the software is rolled out to help streamline the process.

At CartonCloud we have local support staff in Australia and NZ who have a wealth of logistics knowledge all with hands on experience. They will guide you through CartonCloud to get up and running as quickly as possible.

Why CartonCloud?

CartonCloud is easy-to-use and feature-rich logistics software that makes implementation easy. We're a SaaS company and that will help you through every stage of the setup and beyond. It will help your business do more with less. We think CartonCloud will actually exceed your expectations, and then some.

Want to find out more? 

Contact the team today to find out more about CartonCloud’s WMS features, or request a free demo.

Explore the resource hub

Tips, tools, downloadable guides and stories from logistics teams who are working smarter.

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