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Motus Transport - Case Study

Onsite video shoot with our client Motus Transport and interviewing Owner Emily Harris and how with the help of CartonCloud she has been able to grow her business without adding extra administration work.

Author:

Rob Te-Hau Fergusson

Linked to author page

Published:

June 30, 2018

We started out with a dream of just providing transport to small craft breweries. There was no provider industry for the smaller little guy. It was only, "I want to see you if you've got 50 pallet loads and a million consignments a week." I think for us we just want to become the best in the industry. So before we had CartonCloud, I was doing everything manual.

All day long, it was all night long, it was on the weekends, I couldn't go out to dinner, I couldn't go out with friends. I couldn't watch TV, because I would be sitting at the desk filing things, routing things. I was literally at work one night to 1:00AM doing it. I just said, "I can't keep doing this, we have to find a solution." One of our customers said to me, "Oh, you should check out CartonCloud. We use it for S.A and it's a really good program." So then we got on board with using it and it's just been a really amazing journey.

I would say absolutely, no doubt, CartonCloud is the absolute best system. Being able to finish like a normal person at 5:00, we've done all the allocating, we've printed all of the paperwork for the next day. It's just you can't really put a price on it. Until you lose that part of your life and then suddenly get it back, you really don't appreciate just being able to go out for dinner and not have to think, "I have to go home, because I have to go home and do all the allocating and filing of paperwork."

It saves on cost, it saves on having to employ more staff, because if I didn't have this program, I would have to have probably two admin people with me, because there's no way that I'd be able to do the volume of work that we do do with the program. It also really would prevent our business from being able to grow, like Andy would ring in and say, "Oh, the customer might want to join us." And I'd say, "No, I can't please, I can't take anymore work." Whereas now I'm like, "Sure." It's no ... I don't even notice.

See with the kids and they're much happier, because I'm much more present, so it's really, really changed our lives. It's made us much happier, my husband comes home and looks around and everyone's finished work for the day. It has given us the ability to get as big as we possibly can. So for me, it's a no-brainer.

Transcribed from video

Visit their website - https://www.motustransport.com.au/

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