As a Transport business grows, new pressures becoming apparent on manual process and risks to the operation due to reliance on individuals. Implementing technology can help businesses combat these pressures and this article will talk to the following three areas;
Once you have cracked the first period of time as a business, and the opportunity to grow becomes apparent and achievable, pressure will start to increase on all the manual, people driven processes in the operation. A Transport Management System can alleviate these pressures by automating many tasks that operators initially did manually. The advantages of this automation are not just being able to grow the volume of work through the business but will do so with potentially no increase in administrative overheads.
High costs of operating expenses such as fuel, also drive the priority to keeping a close eye on cash flow, and TMS Solutions can really assist in ensuring that not only are invoices raised quickly, but all the associated documentation including POD’s have been captured to avoid delayed payment. This is achieved through automated rate calculation, electronic proof of delivery and detailed invoicing documentation to ensure your customers can easily reconcile their account for prompt payment.
Finally, with more moving parts, drivers, customers, consignments and staff, having a solution that provides one central source of truth enables efficient control of the operation. Live tracking of driver activity as well as real time online bookings and direct integration into your customer systems means that everyone is kept up to date and informed all the time. Customer self-service portals that provide access to consignment status, charging, proof of deliveries and invoices means that pressure on your customer success team is reduced.
These three areas of improvement are only some of the real benefits that investing in technology can offer and provide the platform for a Transport Operation to confidently put the peddle down on the journey to achieve manageable and profitable rapid growth.