What is business intelligence software?

"Business intelligence software" - It sounds technical, but what is it really at the core?

Author:

CartonCloud

Published:

June 1, 2020

Blog Image-1

"Business intelligence software" - It sounds technical, but what is it really at the core?

Often known as BI software, you'll find inside tools to help you analyze and present your otherwise complex operational data into digestible reports.

While not used as commonly in the warehousing, transport and logistics industry just yet, more decision makers are realizing just how important this software is to long-term growth.

Today we're going to stretch beyond the question of what is business intelligence software and highlight features as well as showing you how to make best use from such solutions.

Let's begin.

Business intelligence in the workplace

Business intelligence is feedback. It's a constant loop of information that can help you with strategic goal planning.

Yet intelligence data is hard to capture given its labour-intense nature, unless you do decide to have business intelligence software implemented. From our own experience, such software provides these benefits:

  • Highlights opportunities for growth. This is the key reason why BI software is implemented.
  • Allows everyone to quickly reconcile data from multiple teams at the same time.
  • Provides a bigger picture of your organizational movements so you can anticipate future outcomes.

But that comes at a cost. For smaller operations it's quite obvious why such software hasn't yet been implemented - it's expensive, complex to run and let's not forget the initial learning curve.

Now at a certain point in the growth of your operational, the benefits will begin to outweigh the costs. This differs not just on the size of your operation, but the industry you serve, the volume of clients and the projected growth of your business.

When it's time to go with software

At some stage in your future, you're going to start the search for business intelligence software for your operation. When we started CartonCloud, very few BI software packages were cloud-based. Today in 2020, that has really changed.

Like CartonCloud, using a cloud-based BI software package allows real-time data to flow through to each user while also providing role-based access and restrictions to sensitive corporate data.

While not as popular, you can also view BI software reports on mobile devices in the field. This is a favourite with traveling company directors who opt for a quick glance at their analytics while in transit.

When it is time for you to choose software, we recommend the type that is a solid fit for your enterprise. But what is a 'solid fit' anyway? One that is affordable, easy to learn and has accurate reporting tools. Sure - that's a given. But most importantly: Look at intergrations. Both the software you use currently and the operating systems in-house.

Australian industries that use BI software

There are numerous industries that use business intelligence software in Australia already.

The benefits they have are:

  • Retail - allows very close monitoring of inventory levels
  • Food - easier mapping of distribution routes and consumer spending habits
  • Telecommunications - total consolidation of phone usage patterns across regions
  • Mining - ease of monitoring geography, production and dispatch fields plus market fluctuation
  • Retail - helpful in predicting consumer trends and reduce product liquidation
  • Big Pharma - greater monitoring of use-by dates both in stores and in distribution centers

In summary

It's clear that business intelligence software is better suited for larger organizations. However, those who are building their operations into national or multi-national companies should pay closer attention.

As with constant intelligence data comes feedback. And such feedback allows decision makers to better optimize their operation.

Optimization which also comes in the form of the basics of reduced picking errors, faster dispatching times and real-time monitoring. CartonCloud has this covered and much more, so get in touch with our team today.

Explore the resource hub

Tips, tools, downloadable guides and stories from logistics teams who are working smarter.

Visit hub

This Week in Logistics: The Structural Pieces Are Clicking Into Place: FedEx Freight, Humanoid Robots, + What Oil Settling Actually Means

3PL
Transport
Wholesale
F&B
eCommerce
3PL
1PL
E-Commerce
F&B
TMS
This Week in Logistics: The Structural Pieces Are Clicking Into Place: FedEx Freight, Humanoid Robots, + What Oil Settling Actually Means

How to Deliver an Amazon-Like Experience When You're Not Amazon

3PL
eCommerce
Wholesale
Bulk & Pallet
3PL
E-Commerce
WMS
How to Deliver an Amazon-Like Experience When You're Not Amazon

CartonCloud Reviews, Pricing, and Alternatives: What 3PLs Actually Want to Know

1pl
3PL
Transport
Bulk & Pallet
1PL
3PL
WMS
TMS
CartonCloud Reviews, Pricing, and Alternatives: What 3PLs Actually Want to Know

This Week in Logistics: How Do You Deliver an Amazon-Like Experience as a Non-Amazon Retailer? In Conversation with Shippit

3PL
Bulk & Pallet
eCommerce
F&B
Transport
3PL
E-Commerce
F&B
TMS
Transport
This Week in Logistics: How Do You Deliver an Amazon-Like Experience as a Non-Amazon Retailer? In Conversation with Shippit

What is the best warehouse management software and why?

1pl
3PL
1PL
3PL
WMS
What is the best warehouse management software and why?

Through the Fuel Crisis: The Operator Playbook for 3PLs and Transport Companies

1pl
3PL
Transport
Wholesale
1PL
3PL
Transport
Wholesale
Through the Fuel Crisis: The Operator Playbook for 3PLs and Transport Companies

Through the Fuel Crisis: The Operator Playbook

1pl
3PL
Transport
Wholesale
1PL
3PL
Transport
Wholesale
TMS
Through the Fuel Crisis: The Operator Playbook

Big News: CartonCloud Connects to 150+ Carriers

3PL
eCommerce
3PL
Big News: CartonCloud Connects to 150+ Carriers

May 2026 — New Feature Round-up

3PL
Accounting
Bulk & Pallet
eCommerce
F&B
3PL
E-Commerce
F&B
TMS
Transport
May 2026 — New Feature Round-up

Every Missed Scan Creates Problems You Can’t See (Until it’s Too Late)

3PL
Bulk & Pallet
eCommerce
F&B
Transport
3PL
CrossDocking
F&B
E-Commerce
TMS
Every Missed Scan Creates Problems You Can’t See (Until it’s Too Late)

Finding the best Warehouse Management System (WMS) software for small businesses

3PL
Wholesale
Accounting
Bulk & Pallet
eCommerce
WMS
Wholesale
3PL
E-Commerce
F&B
Finding the best Warehouse Management System (WMS) software for small businesses

This Week in Logistics: Hope Is Not a Plan: What the Iran Deal, FedEx Freight's Independence, + the RTCCO Review Mean for Logistics Operators This Week

1pl
3PL
Accounting
Bulk & Pallet
eCommerce
1PL
3PL
CrossDocking
E-Commerce
F&B
This Week in Logistics: Hope Is Not a Plan: What the Iran Deal, FedEx Freight's Independence, + the RTCCO Review Mean for Logistics Operators This Week

How to Reduce Admin in a 3PL Operation

3PL
Accounting
Bulk & Pallet
eCommerce
F&B
3PL
Wholesale
Transport
WMS
TMS
How to Reduce Admin in a 3PL Operation

Best 3PL Software Alternatives: 2026 Comparison Guide

3PL
Bulk & Pallet
eCommerce
F&B
Transport
3PL
E-Commerce
F&B
TMS
Transport
Best 3PL Software Alternatives: 2026 Comparison Guide

This Week in Logistics: Aramco Says Oil Won't Normalise Until 2027 — and Two Other Shifts That Moved the Ground This Week

1pl
3PL
Bulk & Pallet
Accounting
eCommerce
1PL
3PL
CrossDocking
E-Commerce
F&B
This Week in Logistics: Aramco Says Oil Won't Normalise Until 2027 — and Two Other Shifts That Moved the Ground This Week

CartonCloud vs Da Vinci Comparison Guide for 3PLs

1pl
3PL
Accounting
Bulk & Pallet
eCommerce
1PL
3PL
E-Commerce
F&B
TMS
CartonCloud vs Da Vinci Comparison Guide for 3PLs

This Week in Logistics: Volatility Is the Operating Environment

3PL
1pl
Accounting
Bulk & Pallet
eCommerce
1PL
3PL
CrossDocking
E-Commerce
F&B
This Week in Logistics: Volatility Is the Operating Environment

What Home Depot’s Next-Day Delivery Push Means for 3PL Operations

Transport
Wholesale
F&B
eCommerce
Bulk & Pallet
3PL
E-Commerce
F&B
TMS
Transport
What Home Depot’s Next-Day Delivery Push Means for 3PL Operations

This Week in Logistics: The Hormuz Fuel Crisis, Freight Upcycle + Amazon Supply Chain Update

1pl
3PL
Accounting
Bulk & Pallet
eCommerce
1PL
3PL
CrossDocking
E-Commerce
F&B
This Week in Logistics: The Hormuz Fuel Crisis, Freight Upcycle + Amazon Supply Chain Update

April 2026 — New Feature Round-up

1pl
3PL
Accounting
Bulk & Pallet
eCommerce
1PL
3PL
CrossDocking
E-Commerce
F&B
April 2026 — New Feature Round-up

Still counting stock the old way?

Book a free demo
No items found.
No items found.