April has been a huge month for feature releases in CartonCloud! We’ve introduced powerful new tools and enhancements to give you more flexibility, automation, and visibility across your warehouse and transport operations.

Here’s everything you need to know about what’s new this month in CartonCloud — plus a glimpse at what’s coming soon!

What's New?

• Backorder Management
• ZPL Generator
• Enhancements to Picking and Pick to Tote on Mobile
• Updated Force Pack Handling for Picking and Wave Picks
• Purchase Order List View Customisation
• Barcode Scan Tester (Mobile App)
• Product Tags

Coming Soon:

• Directed Putaway
• Item Level Scanning
• Pack Screen
• SSCC/ASN Consignment Items

Have your say:

Fill in our 2 minute survey and go in the draw to win one of 4 amazing prizes! 👇  Or click here to take the survey now!

Backorder Management

We’re excited to announce the rollout of Backorder Management — a smarter, more flexible way to handle orders when stock is unavailable.

Watch a quick demo showing how to use our new Backordering feature here.

‍What’s New?
CartonCloud's Backorder Management gives you full control over orders affected by stock shortages, with configurable workflows to match your operational preferences:

• New ‘Awaiting Stock’ status for unfulfilled orders.
• Option to hold entire orders or split and partially fulfill.
• Manual or automatic stock allocation as inventory arrives.
• Full tracking of split orders, history logs, and pending items.
• Notifications when orders are awaiting stock or split.
  

Note: CartonCloud's Self-managed Shopify integrations set to auto-fulfill currently do not support order splitting (this will be available soon).

Workflow Options Include:

• Hold the entire order until all items are available.
• Split orders when partial stock is available.
• Auto-allocate stock to backorders as it arrives.
• Manually review and allocate stock as needed.

For full setup details, visit our CartonCloud Help Knowledge Base page on Backorder Management here.

ZPL Generator

Designing and previewing ZPL Document Templates just got a whole lot easier!

What’s New?

• Access the new "Generate ZPL" tool directly from the Document Templates page in the webapp.
• Quickly edit and preview your ZPL label designs without needing to leave the platform.

For more information on using the new ZPL editor, check out our CartonCloud Help Knowledge Base Page on ZPL generation here.

Enhancements to Picking and Pick to Tote on Mobile

Mobile app releases, 6.19.0 and 6.20.0 for iOS and Android bring even more improvements to both Picking and Pick to Tote modes!

What’s New?

• We’ve massively reduced the number of taps required to apply Adhoc Charges in Picking and Pick to Tote.
• Within Pick to Tote, you can now view Custom Fields (e.g., Expiry Date, Batch ID) in the item list view (this was added to single-order Picking last month)
• During Packing, after scanning a tote and completing an order, the tote filter now clears automatically, making it faster to move to the next tote.
• The Wave Pick Select Mode screen has also had a facelift to match the latest design updates across Picking and Pick to Tote.

Remember to update your app to access all the latest improvements!

Updated Force Pack Handling for Picking and Wave Picks

We’ve updated how Force Pack settings work across different picking workflows to provide even more control and consistency. 

For full information on what has changed please refer to our Release Log. See more information on Organisation Settings or Customer Settings in our Knowledge Base.

Purchase Order List View Customisation

Now you can personalise your Purchase Order List View!

What’s New?

• Simply click the cog icon on the PO list page to select which columns you want to display.
• Tailor your view to see the information that matters most to your workflow.

Barcode Scan Tester (Mobile App)

Scanning devices can be configured in a multitude of different ways depending on the hardware manufacturer and model, and it can be challenging to determine exactly what the CartonCloud app is receiving from the scanner.

What’s new?

• A brand new Barcode Scan Tester tool to the mobile app (accessible from the bottom of the Settings screen). 
• Diagnose exactly what your scanning hardware is providing to the mobile app.
• Displays unprintable characters such as CR/LF and <GS> separators contained within some SSCC barcodes.

For help configuring your scanners, refer to our device-specific setup guides.

Product Tags

Tags are now available in CartonCloud! This highly-requested feature allows you to apply one or more tags to Products, making it easier to categorise, search, and manage your stock. 

What’s New?

• Apply one or more tags to a Product directly from the Product edit screen.
• Tags are displayed on the Product view page for easy reference.
• The Customer Stock Report now includes an optional 'Tags' column, displaying a comma-separated list of tags for each product.
• Tags can be exported and imported along with Products.
• Any newly created tag is automatically added to the pre-defined list, making it available for future use.

Tags are a flexible system that we plan to roll out across other entities in the future, providing even more ways to organise and filter your data.

Find out more about Product Tags in CartonCloud Help. 

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Explore New Features Coming Soon

We’re not stopping there! Here’s a sneak peek at what’s coming soon to CartonCloud:

Directed Putaway

Transform your putaway process with automated storage location suggestions, helping your team find the optimal location for each item in real-time.

Item-Level Scanning (TMS)

Enhance transport operations with item-level scanning, enabling drivers and warehouse staff to scan and track each item throughout the loading, unloading, and delivery process.

Pack Screen for E-Commerce

Introducing a new Pack Screen to speed up high-volume e-commerce packing — with carrier integration, split picking/packing workflows, and connected scale support.

SSCC/ASN Consignment Items

Coming soon, you’ll be able to better manage and track SSCC/ASN items at a consignment item level, giving you even more detailed control and visibility for your shipments.

That's it for April! As always, thank you for being part of the CartonCloud community — and stay tuned for even more exciting updates rolling out soon.

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Help Shape the Future of CartonCloud – Complete Our 2-Minute Product Survey!

At CartonCloud, your feedback drives everything we do. We're constantly working to improve our platform, and we want to hear directly from you about what’s working well and where we can do better.

To help us better understand your needs and priorities, we’ve put together a short Product Survey that takes just 2 minutes to complete.

As a thank you for your time, two lucky participants will win one of the following exclusive rewards (winners can choose):

• $500 worth of Professional Services (2.5 hours of tailored, 1-on-1 support)
  
  
• $400 credit to use on scanning devices from our CartonCloud store
  
  
• 50% off a CipherLab Scanner
  
  
• A $200 Amazon Voucher
  

🎯 Click here to take the survey now!

Your insights help us shape future updates, improve workflows, and create new features that matter most to you. Thanks for being part of the CartonCloud community—we can’t wait to hear from you!

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