CartonCloud vs Mintsoft: Which WMS Is Best for 3PLs & E-commerce Fulfillment?

Let’s get down to the nitty gritty… When you’re hunting for the best WMS software for your 3PL e-commerce fulfillment business, you want to know every feature detail and how it compares across all the solutions out there (because your business deserves the best after all!).

Take it from those who have put the leading Warehouse Management System (WMS) solutions to the test. We’ve pulled together real user experiences across Australia, the USA, and Canada to see how CartonCloud stacks up against Access Mintsoft so you can see the full picture and choose the right WMS solution for your business.

TL;DR: Explore real user reviews and feature analysis for CartonCloud and Mintsoft to help you determine which system is the best fit for your warehouse across 3PL workflows, e-commerce fulfillment, usability, support, and price.

At a Glance: CartonCloud vs Mintsoft

Every warehouse runs a little differently — which means the software you choose should match the way you operate. If you’re running a straightforward e-commerce dispatch setup, you might only need the essentials to keep pick-and-pack moving smoothly, and a platform like Mintsoft can cover those basics.

But if you’re growing fast, managing multiple clients or warehouse sites, or want to automate more of your day (including dispatch through a built-in TMS), then CartonCloud is likely a better fit, giving you room to scale without adding complexity.

Let’s run through a quick checklist to help you pinpoint which system aligns best with your operation today and your growth plans ahead.

Choose CartonCloud if you:

• Operate as a 3PL, e-commerce fulfillment warehouse, or multi-client operation.
• Need built-in transport management alongside a WMS.
• Want automation to reduce manual admin and eliminate errors.
• Value fast setup, with teams able to start using the system almost instantly.

Choose Mintsoft if you:

• Run straightforward e-commerce pick, pack, dispatch operations.
• Rely heavily on marketplace integrations to drive order flow.
• Don’t need an integrated TMS.
• Are comfortable spending more time on workflow configuration and setup.

For the majority of 3PLs and e-commerce warehouses looking for a reliable, powerful, user-friendly WMS with built-in TMS and automated billing, CartonCloud is typically the stronger, more future-proof choice.

Mintsoft is a solid runner-up for warehouses that live almost entirely in the online-order ecosystem and want an integration-first tool — without the transport or multi-client complexity that many 3PLs face.

Still weighing your options? Below, we break down a few more key features to consider when comparing both software offerings, backed by real user feedback.

Q: Is CartonCloud & Mintsoft easy for warehouse teams to learn & use?

A: “I love how easy this product was to use!” — Verified CartonCloud Reviewer, Capterra

“Easy to use, very user friendly, all the integrations we need in one place.” — Fulfillment User, Mintsoft Capterra Review

CartonCloud is consistently top-rated for its intuitive interface and simple workflows that warehouse teams can pick up instantly, with a rating of 4.8–4.9/5 in Capterra for ease of use.

While some users praise Mintsoft’s usability, others call out the complexity, manual work, and tricky navigation that can slow down everyday warehouse tasks.

For e-commerce fulfillment, ease of use is especially important; with higher order volumes, rapid picking cycles and tight delivery expectations, warehouse teams need a system they can navigate confidently. Let’s break down how CartonCloud and Mintsoft handles e-commerce fulfillment.

Q: Which WMS software supports fast, accurate e-commerce fulfillment?

A: CartonCloud gives teams the 3PL e-commerce tools they need to move fast with high-order volumes:

• Pick to Tote for efficient batch and multi-client wave picking.
• Guided mobile barcode scanning for accuracy.
• Pack Screen + cartonization logic.
• Automated replenishment triggers.
• Real-time inventory visibility.
• Customer portal for order tracking and live inventory.
• Easy training for temp and peak-season staff.

All workflows are built-in CartonCloud (no optional add-ons or external integrations required), meaning your warehouse can run e-commerce at scale, right within the mobile app.

“The automation of workflows, mobile accessibility and integrations have made our operation so much more efficient.” — 3PL Warehouse Manager, Capterra
(Source: Capterra US CartonCloud Reviews)

Mintsoft focuses more on integrations than warehouse workflows.

Mintsoft offers online marketplace and carrier integrations, including:

• Shopify, Amazon, eBay, Etsy, WooCommerce.
• Courier integrations.
• Channel-based order routing.

However, many users note that in-warehouse workflows rely heavily on manual steps, CSV uploads, and repeated user intervention:

“User-hostile interface. Endless CSV uploads just to accomplish basic tasks.” — Verified Reviewer, Capterra
(Source: Capterra UK Mintsoft Reviews)

For 3PLs handling fast-moving e-commerce operations, the lack of built-in fulfillment workflows in Mintsoft means more admin is required, slower training, and more operational risk — especially during peak seasons.

Q: How do CartonCloud & Mintsoft compare when it comes to 3PL invoicing & billing?

A: CartonCloud captures every charge automatically, making invoicing for multiple clients — each with different storage models, handling needs and billable services entirely manageable without lifting a finger. This level of automation also prevents the revenue leakage that can occur in fast-moving e-commerce environments.

CartonCloud automated billing and invoicing provides 3PLs with:

• Advanced per-client rate cards.
• Storage calculations (daily, weekly, monthly, pallet, cubic, SKU-based & more).
• Handling charges for receipting, picks, packs, and value-added services.
• Integrated TMS-based transport charges.
• Recurring billing for ongoing clients.
• Automated invoice generation.
• Native integrations with Xero, QuickBooks Online, and MYOB.

Mintsoft also does offer billing for fulfillment with a focus on e-commerce order processing, however falls short of the complete warehouse + transport + billing ecosystem that is typically required in 3PL operations. Mintsoft user feedback often points to the need for:

• More custom setup.
• Extra steps for multi-client billing.
• Less comprehensive automation.
• Repetitive processes tied to CSV uploads.
• More internal admin to keep charges accurate.

For businesses that depend on accurate revenue capture across storage, picks, handling, VAS, and transport, CartonCloud’s 3PL billing engine gives it a clear advantage, delivering cleaner invoicing, fewer missed charges, and faster processing.

Q: Is there fast & friendly expert support available for CartonCloud & Mintsoft?

A: CartonCloud offers regionally based, logistics-specialist support teams in Australia, the US and Canada and was recognized as Capterra’s Top Rated Customer Support Leader in 2025. 

“The team are right there to help with anything and everything.”
— Fulfillment Provider
(Source: Capterra AU CartonCloud Reviews)

This level of support matters for 3PLs running time-sensitive e-commerce fulfillment, where a delayed response can slow down orders, picking, or invoicing.

Mintsoft support feedback is far more mixed, with many users reporting delays, unclear guidance and difficult troubleshooting:

“We wasted so many hours trying to get this software to work. Their support is absolutely terrible.” — Verified Mintsoft Reviewer, Capterra
(Source: Capterra UK)

“Support is slow and not very helpful.”
— Mintsoft User Review, Capterra
(Source: Capterra)

These delays can create real operational bottlenecks — especially during peak periods when teams need answers fast.

Q: How easy is it to scale my 3PL with CartonCloud or Mintsoft?

A: When it comes to pricing, CartonCloud scales with your operations. 3PLs only pay for what they use, with no contracts or long-term commitments, making it easy to scale volume up or down as needed. 

CartonCloud offers:

• No lock-in contracts.
• Pay-for-what-you-use pricing.
• Volume-based scalability.
• Built-in flexibility for peak seasons.

Mintsoft, on the other hand, follows a more contract-based model, which can feel less flexible for growing 3PLs or businesses that need room to scale without renegotiation or long-term lock-in.

For fast-moving or fast-growing 3PLs, CartonCloud’s usage-based model is often a better operational fit — letting your costs match your activity, not hold you back from taking on new business or seasonal demand.

Q: Which System Is Better for E-commerce 3PLs?

A: If you’re a 3PL offering e-commerce fulfillment and need a comprehensive WMS:

• CartonCloud is usually the better fit. It provides advanced e-commerce workflows within a full 3PL WMS (and optional integrated TMS), giving you the combined warehouse, transport, billing and customer-visibility tools that a multi-client 3PL needs.

If you want a system that’s easy to use, easy to train new staff on, and priced to scale:

• CartonCloud is again the stronger option. Its intuitive interface and mobile workflows help teams onboard quickly — a major benefit for 3PLs with seasonal staff or fast operational growth.

When Mintsoft may still appeal:

• If your warehouse operates purely on e-commerce order dispatch, doesn’t require transport management, and heavily prioritizes marketplace integrations, Mintsoft can still be a workable choice — though teams may need more training and more manual handling in day-to-day workflows.

Key Takeaways

• CartonCloud is easier for warehouse teams to learn and use. With a 4.8–4.9/5 ease-of-use rating and intuitive mobile workflows, CartonCloud helps teams move faster and train quicker, especially during peak periods. Mintsoft receives mixed usability feedback, with several users calling out manual steps and CSV-heavy workflows that slow operations down.
• CartonCloud delivers complete 3PL functionality — from e-commerce fulfillment to billing and transport. CartonCloud includes built-in picking workflows, replenishment, automated billing, storage calculations, and an integrated TMS. Mintsoft performs well for marketplace integrations but lacks the full warehouse + transport + ecosystem for 3PLs, increasing the likelihood of missed charges.
• CartonCloud’s award-winning support and scalable pricing make it a stronger long-term fit for growing 3PLs. Named Capterra’s Top Rated Customer Support Leader in 2025, CartonCloud offers fast, expert support across ANZ, the US and Canada. Flexible, usage-based pricing (with no lock-ins) makes it ideal for fast-growing or seasonal 3PL operations. Mintsoft’s contract-based pricing and mixed support reviews make scaling more restrictive.

Ready to see why 600+ 3PLs choose CartonCloud?

Book a free demo with our logistics experts and explore the workflows, automations and support that help 3PLs scale faster and operate smarter — without the complexity.