Transport visibility is crucial for all parties in a supply chain due to the significant impact it has on business performance, money, and time.
Transport visibility goes far beyond simply knowing the time a truck will reach its destination, it includes knowing the route your driver is going to take, allowing your customers to have access to real-time data, and being able to plan effectively.
A transport management system (TMS) can provide you with the kind of visibility your supply chain needs.
Improved Customer Experience
Your customers need real-time transport visibility and data so that they are well equipped to make smart business decisions. They need to know when their goods will arrive and receive this information easily.
With a transport management system (TMS) software you can use automated transport updates, electronic proof of deliveries (POD), clearly communicate estimated time of arrivals (ETA), and provide your customers with online access, improving your customer experience dramatically.
A TMS online solution will empower and fuel your customers with knowledge so that they can plan, strategise and run their operation more effectively.
Streamlines and Increases Delivery Efficiency
Turnaround times at loading docks, terminals, wharves, and delivery sites can far exceed the planned and expected time.
Parties involved didn’t know you were arriving today, your driver was supposed to deliver to the other site first or the delivery site isn’t open yet. These are all common issues that can arise during delivery and add up to a lot of lost time.
Imagine if you had the flexibility and foresight to optimise and plan your drivers' route, track their progress throughout the day, shift jobs as needed when they are on the road, and have this all automatically communicated to the driver and other parties involved.
Implementing logistics software that offers these kinds of efficiencies will ultimately help streamline and ensure a smooth and time efficient delivery process for all parties involved. Saving you time and money!
Ensures Data Accuracy and Updates in Real-Time
Supply chains rely on accurate and real-time information to be able to operate effectively. Without reliable on time data, breakdowns and black holes appear in your logistics network.
If issues occur during transit, or one party is unable to meet their delivery time, the knock on effects is felt by all parties involved in the supply chain. This is why it is crucial that you are able to easily record and communicate when unplanned events occur.
Using the right TMS software, your drivers will be able to communicate exactly what has occurred and provide photos when things go wrong in the field. This information can then be automatically communicated to your customers.
This not only improves customer service, but it allows you to be proactive and deal with challenges as they arise and remediate the situation quicker.
Transport Visibility with CartonCloud
A cloud based TMS software, such as CartonCloud, eliminates any black holes and visibility constraints you may be experiencing in your supply chain. It enforces efficiency in your operations, accountability, and proactive communication with your customers.
CartonCloud is a feature rich TMS solution with automation and cloud in mind. It will streamline your supply chain and logistics operations and help you provide a superior customer experience.
Key features such as easy to use rate cards, electronic POD’s, customer online access, automated consignment allocations, automated invoicing, and driver tracking will help fine-tune your transport operations.
CartonCloud is created by logistics people for logistics people. Get in touch today and we’ll organise a free demo for you.