How to Find the Best 3PL Software (That Your Team Will Actually Love Using)

What if rolling out a new 3PL system was met with sighs of relief instead of groans? Yes—it's possible! The key lies in choosing the best 3PL logistics management system that prioritizes ease of use so your daily tasks are more efficient and less stressful for your entire team. 

What is the best 3PL fulfilment software for your business? The answer will vary, depending on your business and operation needs — but in general, the best 3PL software needs to be easy to use, packed with helpful features, and backed by a support team that actually understands your day-to-day needs. The right software should feel like it’s part of your team—helping you work smarter, move faster, and grow with confidence.

That’s why so many 3PLs are choosing CartonCloud’s powerful and intuitive 3PL logistics management system to scale their business. From small start-up warehouses to mid-market enterprise operations, CartonCloud’s flexible workflows and powerful automation provide the tools needed for growing businesses. 

“This is by far the most user-friendly and efficient WMS that we have ever used, we are flying through orders and it provides so much flexibility for anything you throw at it, it was the best decision that we ever made and we couldn't be happier! 

You cannot fault CartonCloud even if you tried. It's perfect and has changed the way we look at WMS systems. Do yourself a favor and sign up, you will not be disappointed!” —David Jenilian, ITWorks Australia

Discover 3PL software that’s built with real users in mind. We'll guide you through finding a logistics management system that feels natural and intuitive, leading to smoother operations, happier employees, and ultimately, a more successful 3PL business!

How to Find the Best 3PL Software

To find the right software fit, it’s important to focus on what matters most to your operations—now and as you grow. Whether you're launching your first warehouse or expanding into multiple locations, the best 3PL software should make life easier at every stage.

From must-have features to real-world user insights, this guide breaks down what to look for—and how CartonCloud delivers on every front.

So, what is the best 3PL fulfilment software? Flip between sections to discover:

• Why ease of use matters for both your team and your customers
• Favourite features from real CartonCloud users
• Why scalability and long-term support make all the difference
• Real reviews and success stories from 3PLs just like yours

Let’s dive in!

A Software That’s Easy to Use

When you’re choosing the best 3PL logistics management system for your 3PL warehouse, ease of use should be high on your list. After all, the best third-party logistics system isn’t just about being packed with features—it should be simple to use so your team can actually enjoy using it day in and day out. 

From warehouse staff to admin users and even your customers, your third-party warehouse management system should feel intuitive, easy to navigate, and ready to slot right into your operations without a steep learning curve. 

A smooth start means faster onboarding, fewer disruptions, and more user confidence across the board—which is exactly why CartonCloud’s third-party warehouse management system puts usability at the core of its user interface.

It’s no wonder that CartonCloud is consistently recognized as a top rated leader in logistics software by users — just see what they have to say!

“Amazing system to use making it very easy to navigate around as a worker in the office or as a driver/ warehouse worker. Great team to deal with, if we do have any problems or areas we need training on the team are extremely accommodating making sure we get all the correct information. Jamie from the implementation team helped us since day 1 and still carries on doing so, very passionate and knowledgeable about CartonCloud. Definitely recommend CartonCloud, very happy with all areas.” — Matthew Feisst 

“We have been using CartonCloud for over 18 months now and absolutely love the software. It is really easy to navigate. The CartonCloud team made the initial on-boarding seamless with great on-line training with a CartonCloud trainer which was easy to follow. The ongoing support from the technical team is amazing. If we have a query, we always receive a fast response/solution back within a few hours after sending.”  — Jonelle P., Director

And don’t just take our users word for it—CartonCloud was officially named Best Ease of Use by Capterra for 2025!

Now it’s also important to consider your customers when looking for the best 3PL software for your business. You want something that not only your team can navigate—but something your customers will love too. 

When your 3PL logistics management system gives them a smooth, reliable experience, it builds trust and enhances your overall customer service. From real-time tracking to proof of delivery, it’s all about making things easier (and better) for them too!

“Besides how easy it is to use, the thing I like most about it is how easy and intuitive it is for our customers to use. The interface is very user friendly, letting our customers track their packages at any time and with details. They even can receive proof of delivery in case they are not home at the time of delivery. Really awesome in my opinion.” — Jelfry S., Planning Manager

Some Feature Favorites from Real Users

What is the best 3PL fulfilment software for your business? It’s the one that your team actually enjoys using—making everyday tasks easier and workflows more seamless from start to finish.

For Cass Strunk, who manages supplements in the health and wellness space, expiry date tracking is a must for her 3PL warehouse. Using CartonCloud, she can confidently stay on top of stock rotation and make sure the right products are going to the right customers—every single time.

“My favorite feature on CartonCloud is the expiration date tracking. It is so important for our business to make sure that we are getting the right product to the right customer at the right time — and to make sure that we are logging those expiration dates as the products come in — that we can track them once they’re in the warehouse, and that the right product with the right expiration date is going out. So helpful!” — Cass Strunk, Founder, Core Logistic Services

Another top user favorite is the time-saving power of CartonCloud’s automated workflows. In fact, CartonCloud’s 3PL logistics management system saves users between 40-60 hours a week on admin!

“Automation of processes has helped save a lot of time and has allowed us as a business to focus more on our customers and grow together.” — Meghna M., Customer Service & Admin Manager

Jimmy Skodras, Vice President of Operations and Logistics at Rockstar 3PL, is a fan of using the CartonCloud mobile app for his 3PL warehouse—especially with the mobile barcode scanning feature, which makes picking and putting away stock quick and easy for his team.

“The app was very beneficial to the whole process here in terms of putting things away, putting pallets away in their locations, all the way from picking orders to moving items on those orders or wave picking as well.” — Jimmy Skodras, Vice President of Operations and Logistics at Rockstar 3PL

Built to Grow and Scale With You

As your business grows, your third-party logistics system should grow with you too! CartonCloud’s third-party logistics system is designed to scale—so whether you're expanding your team, bringing on new clients, taking on more SKUs or even opening a second 3PL warehouse—you have the tools to support your growth at every step. 

That’s why CartonCloud stands out as the best 3PL logistics management system—giving you the flexibility to enter new markets or even launch a new 3PL warehouse from the ground up.

“We started using CartonCloud for transport around 5 years ago, now we have grown and are 3PL/warehousing also and CartonCloud has been there to help us grow. Couldn't imagine us functioning without it.” — Karen J., Admin/Accounts Manager

A Software Team That Partners With You

At CartonCloud, we pride ourselves on being more than just your tech provider—we’re part of your team!

“I feel like CartonCloud is truly the third person in our warehouse. Whenever I have a question, the answer is never no! They always find a way! They have just been so incredibly helpful, I couldn't ask for more.” — Cass Strunk, Founder, Core Logistic Services

From onboarding, implementation, to just your day-to-day support, our team is right there with you at every step. Our support team is always just a message or call away—ready to help you troubleshoot, explore new features, or simply unlock more out of your CartonCloud third-party warehouse management system.

It’s this level of support that earned CartonCloud the title of Best Customer Support for 2025 from Software Advice! 

“I could not have asked for better support than Jenna in the Implementation team, she was very responsive and accessible at all times especially when I needed support & information. She answered every question and when I had out an of the ordinary query about reporting etc, she would always come back to me in a very time efficient manner.” — Dean Rummer

“Jamie, what can I say—it's been an absolute pleasure working with you! Your product knowledge is outstanding, and your willingness to go above and beyond to help with everything I needed has truly made a difference. Your support and expertise have been invaluable, and I can't thank you enough. Highly recommend Jamie and the team at CartonCloud!” — Brad McKenzie, Scott McKenzie Transport

“Has been a great experience working with CartonCloud and we recommend them highly. The team at CC are experienced in not just technology, but also the industry which means they can understand requirements and day to day operations. Service from the team is always great and fast.” — Tanya B., Advisor

See more top reviews here!

Book Your Free Demo Today

See for yourself why 3PL teams and customers alike are loving using CartonCloud! From intuitive features and time-saving workflows to top-rated support and scalability, our team is here to help you get more from your logistics software—without the stress. Book a free demo with our team today and discover how CartonCloud can simplify your operations, support your growth, and make life easier for your entire warehouse team.