Home
>
Resources
>
CartonCloud vs Extensiv: The Clear Choice for 3PLs and Logistics Providers
Blog

CartonCloud vs Extensiv: The Clear Choice for 3PLs and Logistics Providers

CartonCloud simplifies warehouse and transport management so you can work smarter, not harder. See the difference between CartonCloud and Extensiv.

Author:

CartonCloud

TABLE OF CONTENTS

Overview
Next steps to get connected
Next steps to get connected
Next steps to get connected
Next steps to get connected

SHARE THIS ARTICLE

Built by logistics people, for logistics people.

CartonCloud simplifies warehouse and transport management so you can work smarter, not harder. While Extensiv focuses on large enterprise systems, CartonCloud is designed for the real-world needs of 3PLs and logistics teams — combining power, simplicity, and local support that gets you results faster.

⭐ Independent Ratings (Capterra)

Platform Ease of Use Customer Service Value for Money Functionality Overall Rating
CartonCloud ⭐ 4.9/5 ⭐ 4.9/5 ⭐ 4.8/5 ⭐ 4.7/5 ⭐ 4.8/5 (120+ reviews)
Extensiv (3PL Central) ⭐ 4.3/5 ⭐ 4.2/5 ⭐ 4.2/5 ⭐ 4.3/5 ⭐ 4.3/5 (190+ reviews)

(Source: Capterra Comparison – October 2025)

🧾 Feature Comparison

Category CartonCloud Extensiv
Customer Service & Support 🟢 Local, logistics-savvy onboarding and support based in Australia, US, Canada & New Zealand. Rated 4.9/5 for service on Capterra. 🟠 Users often report slower response times and less logistics-specific expertise with no integrations support.
Implementation Speed 🟢 Go live in days, not months. Onboarding led by industry experts who understand 3PL workflows. 🔴 Typical rollout can take 3–6 months. Implementation teams often serve multiple regions.
Ease of Use 🟢 Human-friendly, mobile-ready design built for warehouse staff and drivers. Rated 4.9/5 Ease of Use. 🟠 Broader feature set with more complexity. Users cite longer learning curves.
Integrated WMS + TMS 🟢 Fully integrated Warehouse & Transport Management System with billing, customer portal, and driver app included. 🔴 WMS only. TMS must come from a separate provider and there is no support for integrating the systems.
Automation & Billing 🟢 Automated rate cards and invoicing across storage, handling & transport. Direct sync to Xero, Quickbooks Online & MYOB. 🟠 Billing automation available but often requires custom setup or higher-tier plans. Only support Quickbooks Online.
Customer Visibility 🟢 Built-in self-service portal with real-time inventory, PODs & delivery updates. 🟠 Customer portal provided, however the more customers you have, the higher the pricing tier.
Scalability & Flexibility 🟢 Grows with your business — no lock-ins, no hidden costs. Rated 4.8/5 Value for Money. 🔴 Enterprise-tier contracts and long-term commitments common.
Local Expertise 🟢 Founded inside a 3PL; every feature built for real-world logistics. 🔴 Product ecosystem built from acquisitions; less focused on SMB 3PL needs.
Customer Satisfaction 🟢 ⭐ 4.8 – 4.9/5 overall (Capterra & Google Reviews). Praised for usability, onboarding & support. 🟠 ⭐ 4.2 – 4.4/5 overall. Feedback varies across products.
Value for Money 🟢 Transparent, all-inclusive pricing. Support & training included. 🟠 Modular pricing and additional charges for integrations.
Time to Value 🟢 ROI in weeks — customers often see measurable efficiency gains in month one. 🔴 Longer implementation cycles = delayed ROI.
Integrations 🟢 CartonCloud provides a dedicated in-house Integrations Team that works directly with customers to optimise workflows and ensure data flows seamlessly across systems. The team supports setup, testing, and long-term reliability - with the same local expertise you get from support. 🔴 Extensiv relies on third-party integration partners for most connections. These external providers often lack hands-on product knowledge and may lag behind platform updates, resulting in extra costs, additional management overhead, and slower response times when changes or fixes are needed.
Ideal for SMB & mid-market 3PLs, eCommerce fulfilment providers, and in-house logistics teams. Larger enterprises with dedicated IT teams.

‍

💬 What Customers Say

“CartonCloud was live in weeks, not months. My drivers learned it in days — we’ve cut hours from admin and billing.”
— WLA 3PL Director

“The support team actually knows logistics. That’s rare.”
— Verified Capterra Reviewer

“We moved from spreadsheets and two different systems into one easy platform. Complete visibility — our clients love the live updates.”
— Fripp Warehousing

🚀 Why CartonCloud Leads

  • Built by logistics people, for logistics people — every workflow designed for real-world use.

  • Faster onboarding, friendlier support, happier teams.

  • True WMS + TMS integration — not a stitched-together suite.

  • Transparent pricing with local support always included.

  • 4.9-star satisfaction trusted by 600+ 3PLs worldwide.

Ready to simplify your logistics?

Join hundreds of 3PLs who’ve switched to CartonCloud — and start working smarter today. Book a free demo with our friendly team!

Explore the resource hub

Tips, tools, downloadable guides and stories from logistics teams who are working smarter.

Visit hub

CartonCloud Unboxed Webinar: CartonCloud Connects to 150+ Carriers

No items found.
No items found.
CartonCloud Unboxed Webinar: CartonCloud Connects to 150+ Carriers

Why FREE Warehouse Management Software Can Cost You Thousands

1pl
3PL
1PL
3PL
WMS
Why FREE Warehouse Management Software Can Cost You Thousands

WMS Experience - What Does Good Look Like?

3PL
Wholesale
F&B
eCommerce
WMS
WMS Experience - What Does Good Look Like?

CartonCloud WMS top user rated by Software Advice

3PL
WMS
TMS
CartonCloud WMS top user rated by Software Advice

This Week in Logistics: The Breakthrough Arrived — But the Network's Flexibility Hasn't Come Back With It

1pl
3PL
Accounting
Bulk & Pallet
eCommerce
1PL
3PL
E-Commerce
F&B
TMS
This Week in Logistics: The Breakthrough Arrived — But the Network's Flexibility Hasn't Come Back With It

This Week in Logistics: The Structural Pieces Are Clicking Into Place: FedEx Freight, Humanoid Robots, + What Oil Settling Actually Means

3PL
Transport
Wholesale
F&B
eCommerce
3PL
1PL
E-Commerce
F&B
TMS
This Week in Logistics: The Structural Pieces Are Clicking Into Place: FedEx Freight, Humanoid Robots, + What Oil Settling Actually Means

How to Deliver an Amazon-Like Experience When You're Not Amazon

3PL
eCommerce
Wholesale
Bulk & Pallet
3PL
E-Commerce
WMS
How to Deliver an Amazon-Like Experience When You're Not Amazon

CartonCloud Reviews, Pricing, and Alternatives: What 3PLs Actually Want to Know

1pl
3PL
Transport
Bulk & Pallet
1PL
3PL
WMS
TMS
CartonCloud Reviews, Pricing, and Alternatives: What 3PLs Actually Want to Know

This Week in Logistics: How Do You Deliver an Amazon-Like Experience as a Non-Amazon Retailer? In Conversation with Shippit

3PL
Bulk & Pallet
eCommerce
F&B
Transport
3PL
E-Commerce
F&B
TMS
Transport
This Week in Logistics: How Do You Deliver an Amazon-Like Experience as a Non-Amazon Retailer? In Conversation with Shippit

What is the best warehouse management software and why?

1pl
3PL
1PL
3PL
WMS
What is the best warehouse management software and why?

Through the Fuel Crisis: The Operator Playbook for 3PLs and Transport Companies

1pl
3PL
Transport
Wholesale
1PL
3PL
Transport
Wholesale
Through the Fuel Crisis: The Operator Playbook for 3PLs and Transport Companies

Through the Fuel Crisis: The Operator Playbook

1pl
3PL
Transport
Wholesale
1PL
3PL
Transport
Wholesale
TMS
Through the Fuel Crisis: The Operator Playbook

Big News: CartonCloud Connects to 150+ Carriers

3PL
eCommerce
3PL
Big News: CartonCloud Connects to 150+ Carriers

May 2026 — New Feature Round-up

3PL
Accounting
Bulk & Pallet
eCommerce
F&B
3PL
E-Commerce
F&B
TMS
Transport
May 2026 — New Feature Round-up

Every Missed Scan Creates Problems You Can’t See (Until it’s Too Late)

3PL
Bulk & Pallet
eCommerce
F&B
Transport
3PL
CrossDocking
F&B
E-Commerce
TMS
Every Missed Scan Creates Problems You Can’t See (Until it’s Too Late)

Finding the best Warehouse Management System (WMS) software for small businesses

3PL
Wholesale
Accounting
Bulk & Pallet
eCommerce
WMS
Wholesale
3PL
E-Commerce
F&B
Finding the best Warehouse Management System (WMS) software for small businesses

This Week in Logistics: Hope Is Not a Plan: What the Iran Deal, FedEx Freight's Independence, + the RTCCO Review Mean for Logistics Operators This Week

1pl
3PL
Accounting
Bulk & Pallet
eCommerce
1PL
3PL
CrossDocking
E-Commerce
F&B
This Week in Logistics: Hope Is Not a Plan: What the Iran Deal, FedEx Freight's Independence, + the RTCCO Review Mean for Logistics Operators This Week

How to Reduce Admin in a 3PL Operation

3PL
Accounting
Bulk & Pallet
eCommerce
F&B
3PL
Wholesale
Transport
WMS
TMS
How to Reduce Admin in a 3PL Operation

Best 3PL Software Alternatives: 2026 Comparison Guide

3PL
Bulk & Pallet
eCommerce
F&B
Transport
3PL
E-Commerce
F&B
TMS
Transport
Best 3PL Software Alternatives: 2026 Comparison Guide

This Week in Logistics: Aramco Says Oil Won't Normalise Until 2027 — and Two Other Shifts That Moved the Ground This Week

1pl
3PL
Bulk & Pallet
Accounting
eCommerce
1PL
3PL
CrossDocking
E-Commerce
F&B
This Week in Logistics: Aramco Says Oil Won't Normalise Until 2027 — and Two Other Shifts That Moved the Ground This Week

Still counting stock the old way?

Book a free demo
Blog
Blog