CartonCloud Feature Spotlight: July–September 2025

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CartonCloud

Customised workflows. Greater control. Built for you.

Capitalise on e-commerce with operational clarity, whether you’re fulfilling thousands of orders daily or just starting to offer e-commerce alongside your B2B. With CartonCloud’s intuitive workflows, tailored for e-commerce fulfillment, you can deliver more — with confidence.

Explore our latest Mobile App update (V6.31.0) and new features for seamless workflow control, with greater customisation for your teams.

In this update, you’ll discover:

☑️ How to master e-commerce with tailored, end-to-end workflows that remove the chaos and allow you to scale with ease.

☑️ Discover new features to minimize errors, streamline workflows, and improve tracking.

☑️ Unlock a suite of resources to help you confidently grow your 3PL in e-commerce fulfilment — no matter what size!

☑️ Explore the latest features rolled out in CartonCloud this quarter (July- Sept 2025)

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Fulfill thousands of orders daily—fast, accurate, and error-free.

Master E-Commerce Fulfilment without the headaches

Welcome to end-to-end e-commerce fulfilment, without friction. CartonCloud’s e-commerce suite gives you the power to deliver high-volume e-commerce fulfillment with tailored workflows designed to suit a range of inventory and client needs, along with our custom automation and intuitive design that you, your team, and your customers know and love.

“We’ve recently implemented the new Pick to Tote functionality in CartonCloud, and it’s been a great addition to our warehouse operations. As a 3PL working with B2C eCommerce clients, this feature is a must-have—so we’re very happy to now have it in place.

Since going live, we’ve seen a noticeable improvement in picking accuracy, and the packing process is much faster now that items don’t need to be sorted at the packing bench.” — Andres Fernandez, Director, Birch3PL

CartonCloud’s powerful e-commerce suite provides everything 3PLs need to scale fulfilment across multiple order types, customers, and channels:

Storefront integrations: Secure, simple connections to your customers’ online stores for real-time order syncing and status updates.
Fast & Accurate Picking: Designed for e-com, our customisable wave picking and Pick to Tote workflows improve picking speed and accuracy by grouping orders into logical runs.
Intuitive Warehouse Location Setup: Get the most from your warehouse space. Optimize warehouse layouts for picking, with easy-to-use location barcode scanning, stock replenishment, and more features for high-volume fulfilment.
Split Pick & Pack Workflows: Increase throughput by dividing fulfilment stages among team members for higher efficiency.
Pick Path Sequencing: Sort picking by warehouse zone locations or by customer, to optimize workflows.
Pack & Print Shipping Labels in one step: Create shipping labels during packing to eliminate delays and simplify dispatch — while effortlessly capturing the details you need.
Order Tracking & visibility: Intuitive dashboards and logic-based workflows simplify complexity and reduce administrative tasks.
Automated Invoicing & Reporting: Give your customers 24/7 access to their own secure dashboards, with real time reporting, and automate rates for fast, accurate invoicing.

Are you ready to unlock new revenue with E-commerce Fulfilment?

Step into e-commerce without re-inventing your business.

Whether you’re already handling bulk and B2B, or just starting up, adding e-commerce fulfilment can unlock high-growth opportunities. We’ve created dedicated resources to help you make the leap with confidence.

“Within just two weeks of our end-to-end e-commerce workflow launch (including our highly demanded features Pick to Tote and Pack Screen), we’ve already seen individual customers easily and accurately process 5,000+ orders per week,” — CartonCloud Co-Founder and Chief Product Officer, Vincent Fletcher.

E-commerce Webinars

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The Smooth Operators Playbook

Explore all new CartonCloud features (Jul–Sep 2025)

For more control, more customisation, and more confidence going into the peak season

Pick and Pack High-Volume Orders Without Errors or Delays

What’s new this month? CartonCloud’s dedicated Pack Screen, along with a new Picked status and the concept of Warehouse Fulfilments. Together, these provide a more defined and flexible order lifecycle, allowing teams to separate picking and packing into specialist workflows — perfect for businesses managing high volumes of complex products or diverse teams.

Q: What are Warehouse Fulfilments?

A: They’re a new consignment type in CartonCloud that stores package-level data — like what items are packed together, their weight, and dimensions. This helps improve label accuracy and downstream tracking.

Here’s how it helps you:

Reduce packing errors with a guided screen to assign items to packages by weight, dimensions, and mapping.
Add accountability with new fulfilment statuses: Picking → Picked → Packed → Dispatched.
Enhance carrier label accuracy and downstream visibility by leveraging package-level consignment data.
Gain more control over workflows and split tasks between your team seamlessly.

Watch a live demo from the warehouse here.

Get the latest enhancements on the Mobile App Update

CartonCloud’s Mobile App Version 6.31.0 continues to improve the picking experience for warehouse teams with enhanced visibility and smoother error handling. Support your team with intuitive workflows that adapt to real-world conditions.
Our latest mobile app update introduces new workflow upgrades to make high-volume picking smoother, more accurate, and less frustrating — without sacrificing speed.
- Visual highlights show unassigned items in red when stock isn’t yet available, helping pickers focus on what’s ready.
- If a mistake is made scanning totes or quantities, only the incorrect value needs to be re-scanned — not the whole entry.
- If a tote is already in use, your team can scan a new one without restarting the process — reducing disruption.

*Update your app to the latest version to take advantage of our latest enhancements!

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New! Consignments can be created from Sale Orders, giving admins more control.

We’ve rolled out new organisation-wide consignment defaults for Warehouse customer settings to give you faster setup, more consistency, and full control over how orders are processed across your warehouse.
By default, Consignment creation is now controlled at the Organisation level, and newly created Customers will automatically use the Organisation setting.

Advanced Backordering is here as part of a WMS Premium subscription.

Advanced Backordering enables you to fine-tune stock allocation to match your preferred approach to managing delays, partial shipments, or split orders — based on your rules and your customer expectations.
We’ve improved how admins get notified when stock becomes available for orders that were Awaiting Stock. Admins can now receive the "A new Sale Order available" notification when a Sale Order moves from "Awaiting Stock" to "Awaiting Pick and Pack".

Advanced Backordering: Tailor Your Workflow to Your Rules

Take control of partial fulfilment and stop unnecessary splits. This feature provides a smarter way to manage incomplete orders, allowing you to align your stock allocation logic with customer expectations and operational realities.

New capabilities include:
- Smart order splitting logic: Define a time window (e.g. stock due in 3 days) to delay splitting orders unnecessarily.
- Fine-grained stock allocation rules: Choose whether to allocate only if all stock is available, or if remaining stock is arriving soon.
- Helps reduce freight costs, improve customer satisfaction, and eliminate avoidable partial dispatches.

Looking for more operational efficiencies? Our recent webinar on scaling 3PL operations dives into reducing manual handling and avoiding unnecessary shipments to protect margins and improve ROI. Check out the expert session to learn how to apply smarter stock allocation rules to improve operational efficiency and deliver seamless customer value.

🎥 Watch: How to grow and scale smarter →

Explore more upgrades and new features this quarter:
— Clearer UI for driver/run visibility when linking delivery runs to drivers
— Smarter label editing in ZPL generator
— New document templates created
— New stock allocation import settings
🔗 See all new updates on the CartonCloud Release Log →

Discover new ways to tailor CartonCloud to fit your unique operations, with smarter features and powerful tools designed specifically for the way you work.

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Get a free software demo today and see how you can streamline your operations with CartonCloud.