Few innovations have transformed the warehousing, transport and logistics industries more than Sign on Glass (SoG) technology. The technology, which has been around for less than a decade, delivers an entirely new experience for both drivers and customers with high levels of efficiency and transparency.
Many 3PL businesses making the switch from traditional paper-based systems to automated software like CartonCloud do so purely to access the benefits of SoG and solve the many problems created by their legacy, paper-based systems.
What Is Sign On Glass?
Sign on Glass (SoG) is a simple, easy-to-use technology that replaces the mountains of paperwork associated with Proof of Delivery (POD) processes.
When an item is delivered, instead of requiring a physical signature from the recipient, which must be scanned or faxed to the customer as confirmation, SoG technology captures their signature digitally on a mobile device like a mobile phone, iPad or another hand-held device. The signature is digitally attached to the POD forever.
Rather than traditional methods that involve paperwork being shuffled from one location to another, SoG only requires a tablet or similar electronic device. It manages and stores the digital files in a company’s document management system via an integrated solution like CartonCloud.
Why Use Sign On Glass?
SoG has been adopted across the logistics industry because it solves many of the issues of managing the data around Proof of Delivery dockets. SoG means POD forms are no longer lost in vehicles, have illegible writing and notes or are given to administration staff torn and ratty.
Here are some of the other benefits of Sign on Glass technology for your 3PL.
- Real-time data - Using CartonCloud your staff can log in and see consignments signed in real-time in the field. This helps them communicate better with clients and speed up the invoicing process.
- Customers Love It - No more constantly looking for pens or finding authorised signers. Once the delivery has been completed, and the signature has been captured on the mobile app, the signature can be superimposed on top of the customer’s original PDF invoice document.
- Transparency - SoG software should be connected and available to your entire IT network. As soon as a signature is secured, it is recorded in a database, and immediately available for all to see.
Solve problems - Sign on glass technology addresses several issues that have plagued the freight industry. Invoice mistakes, theft and missing and/or damaged goods all chew up time and resources to work out. SoG provides a valuable step in the process between transferring goods from you to your customers, it is tangible evidence that customers signed for certain goods.
- The Environment - It is a much more environmentally-friendly way of operating that reduces both the need for excessive printing and the costs involved.
SoG is quickly becoming the standard in the 3PL and broader logistics industries and businesses that try to operate without it will find themselves struggling to retain customers.
Why choose CartonCloud?
CartonCloud, Australia’s best warehouse management & transport management software, logistics software made by logistics people. With the development of CartonCloud, the aim was to build a warehouse management system with a transport management system integrated, whilst focusing on automating administration processes, accounting tasks to speed up cash-flow and create total transparency for customers while making it really easy-to-use.
To learn more about CartonCloud's Superimposed POD functionality visit our Knowledge Base Article here.